Tip of the Week

Where Can I Find the ESAC in IAR?

The Electronic Settlement Authorization Code (ESAC) is displayed in Interactive Agent Reporting (IAR) when it is received from the GDS or obtained via EDIFACT messaging performed directly in IAR. Here is where you can find the ESAC for each transaction type:

Voids

  • Displayed on the Financial Detail page of the voided e-ticket
  • Use the “Void ESAC” box on the IAR Sales Report list to display a record of voided e-tickets and their ESAC

Refunds

  • Displayed on the Refund Details screen of the refunded e-ticket

Exchanges

  • Displayed on the Exchange Support screen of the new exchanged e-ticket