Tip of the Week

How to Submit an Inaccessible IAR Sales Report

Are you having trouble authorizing and submitting your weekly sales report due to an "Inaccessible Sales Report" error message? If so, there is a simple solution:

  1. Exit IAR by clicking on the Close IAR link in the upper right corner of the IAR sales report screen.
  2. The system will then ask you if you would like to close the browser. Click Yes. IAR is a pop-up screen, so when you close that particular browser, My ARC should still be open as a separate window.
  3. From the My ARC homepage, select IAR from your toolbox.
  4. Open your sales report and authorize the submission.