Tip of the Week | Tips for Travel Agents - Resources - Customer Support - ARC

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Tips for Travel Agents

2013

My ARC Security Questions

May 19

Financial Guarantee Instrument Release

May 12

IAR Auto-Populating Partial Exchanges

May 05

BOS Scheduled Tables

Apr 28

Editing the Tools List in My ARC

Apr 21

ARC Document Ordering System Searches

Apr 14

Searching for online help for ARC systems or products?

Apr 07

Are you considering a change in ownership or entity type?

Mar 31

Options for the Financial Guarantee Instrument

Mar 24

Agent Automated Deductions and Sales Summary Adjustment Requests

Mar 17

Forgot Your My ARC Password?

Mar 10

Error Message: INVALID COMMISSION - EXCEEDS MAXIMUM AMOUNT ALLOWED

Mar 03

Memo Manager - Avoiding Additional Fees

Feb 17

Credit Card Chargeback Policy

Feb 10

IAR Auto-Populating Partial Exchanges

Feb 03

Submitting Accreditation Applications Electronically

Jan 27

Granting IAR Tool Access to a New My ARC User ID

Jan 20

ARC Memo Manager - Disputing Memos

Jan 13

Document Ordering System Access

Jan 06

2012

Submitting Accreditation Applications Electronically

Dec 30

Financial Guarantee Instrument Release

Dec 23

IAR Out-of-Period (Roll Over) Errors

Dec 16

Obtaining a Bond or Letter of Credit

Dec 09

BOS Scheduled Tables

Dec 02

Financial Guarantee Instruments

Nov 25

Receiving Credit Memo Payments via Memo Manager

Nov 18

IAR Auto-Populating Partial Exchanges

Nov 11

Receiving Credit Memo Payments in Memo Manager

Nov 04

Granting IAR Tool Access to a My ARC User ID

Oct 28

Have questions concerning one of ARC's systems or products?

Oct 21

How to Register for Document Retrieval Service

Oct 14

Online Payment for Accreditation Applications

Oct 07

Using the IAR Exchange Adjustment Field

Sep 30

Refunding Unused Electronic Tickets in IAR

Sep 23

IAR Out of Period (Roll Over) Errors

Sep 16

ARC Document Ordering System Searches

Sep 09

Are you considering a change in ownership or entity type?

Sep 02

Credit Card Chargeback Policy

Aug 26

IAR Refund Penalty Limit Removed

Aug 19

Granting GDS Access to a Memo in Memo Manager

Aug 19

IAR Auto Populating Partial Exchanges

Aug 12

Individual My ARC User IDs and Passwords

Aug 12

ARC Memo Manager - Disputing Memos

Aug 05

Issuing Service Fees

Jul 29

Document Ordering System Access

Jul 22

Financial Guarantee Instruments

Jul 15

Partial Refunds vs. Full Refunds in IAR

Jul 08

Error Message: INVALID COMMISSION - EXCEEDS MAXIMUM AMOUNT ALLOWED

Jul 01

My ARC Password Reset

Jun 24

Updating Your My ARC Security Questions

Jun 17

Have questions concerning one of ARC's systems or products?

Jun 10

Individual My ARC User IDs and Passwords

Jun 03

Endorsements/Restrictions

May 27

BOS Scheduled Tables

May 20

Granting IAR Tool Access to a My ARC User ID

May 13

Verifying BOS Download Status

May 06

Receiving Email Alerts for New Memos in Memo Manager

Apr 29

How to Handle Exchanges with Forfeited Residual Values

Apr 15

Reporting Waiver Codes and ESACs

Apr 08

Receiving Credit Memo Payments in Memo Manager

Apr 01

Submitting an Inaccessible Sales Report

Mar 25

Credit Card Chargeback Policy

Mar 18

ARC Customer Support Page

Mar 11

IAR Endorsement Field

Mar 04

Paying Carrier Memos in Memo Manager

Feb 26

Split Payment Refunds and Conjunctive Refunds

Feb 19

Do you research your clients' destinations?

Feb 05

Issuing Travel Agent Service Fees

Jan 29

IAR Exchange Errors

Jan 22

ARC Memo Manager - Disputing Memos

Jan 15

Financial Guarantee Instruments

Jan 08

ARC Document Ordering System Access

Jan 01

2011

Early Submission of Zero-Sales Reports

Dec 25

Document Retrieval Service Agency Registration

Dec 18

Online Payment for Accreditations Applications

Dec 11

Sending Faxes to ARC

Dec 04

Disputing Memos in ARC Memo Manager

Nov 27

Sales Report Authorization Reversal

Nov 20

Nov 13

User Names and Passwords

Nov 06

ARC Document Ordering System Searches

Oct 30

Not Seeing Dispute Tab for a Debit Memo in Memo Manager

Oct 16

Customer Support Page

Oct 09

Non-Accessible Sales Report Error (IAR)

Oct 02

My ARC Security Questions

Sep 25

Adding Old Documents Into the Exchange

Sep 18

Endorsement Field

Sep 04

Different FOP for Add Collect

Aug 28

Returning Traffic Documents and Airline Identification Plates

Aug 21

Agent Automated Deductions & Sales Summary Adjustment Requests

Aug 14

Non-Accessible Sales Report Error (IAR)

Aug 07

Non-Accessible Sales Report Error (IAR)

Jul 31

Importance of Reporting Waiver Codes and ESACs

Jul 24

ARC Document Ordering System Searches

Jul 17

Completing Refunds or Exchanges

Jul 10

My ARC User Roles

Jul 03

Granting IAR Access to Users in My ARC

Jun 26

Not Seeing Dispute Tab for a Debit Memo in Memo Manager

Jun 19

Sending Faxes to ARC

Jun 12

Document Ordering System Self-Service Password Reset

Jun 05

Void/Modification Window in IAR

May 29

Void/Modification Window in IAR

May 22

Carrier ET Matrix - Updated

May 15

IAR Refund Assistance

May 08

IAR Cancel Refund Participation

May 01

New IAR Refund EDIFACT Process - Updated

Apr 24

New IAR Refund EDIFACT Process

Apr 17

IAR ET Refund EDIFACT Enhancement Carrier On Boarding Schedule

Apr 10

Sending Faxes to ARC

Mar 27

Credit Card Chargeback Policy

Mar 20

My ARC Security Questions

Mar 13

Customer Support Page

Mar 06

Updating Email Addresses

Feb 27

Void/Modification Window in IAR

Feb 20

User Names & Passwords

Feb 13

Feb 06

Granting IAR Access to Users in My ARC

Jan 30

Editing the Tools List in My ARC

Jan 23

Jan 16

Exchanges with Lost Residual Values

Jan 09

Updating Email Addresses

Jan 02

2010

Printing the Sales Summary

Dec 26

Receiving Payments for Credit Memos in Memo Manager

Dec 19

Adding Old Documents into the Exchange

Dec 12

Removing Old Documents When Correcting Exchanges

Dec 05

Different FOP for Add Collect

Nov 28

Endorsement Field

Nov 21

My ARC User Roles

Nov 14

Importance of Reporting Waiver Codes and ESACs

Nov 07

Subscribe to the ARC MarketPlace Newsletter

Oct 31

Void/Modification Window in IAR

Oct 24

Credit Card Chargeback Policy

Oct 17

Granting IAR Access to Users in My ARC

Oct 10

Completing Refunds or Exchanges

Oct 03

Completing Form 116 for the Destruction of Airline Plates

Sep 26

Printing the Sales Summary

Sep 19

2011 Holiday Schedule and 2011 Processing Calendar

Sep 12

Sep 05

Sending Faxes to ARC

Aug 29

Editing the Tools List in My ARC

Aug 22

ARC Document Ordering System

Aug 15

My ARC Security Questions

Aug 08

Aug 01

If You Have Upgraded to Internet Explorer 8

Jul 25

Granting IAR Access to Users in My ARC

Jul 18

Document Ordering System Self-service Password Reset

Jul 11

Document Ordering System Self-service Password Reset

Jul 04

Subscribe to the ARC MarketPlace Newsletter

Jun 27

Editing My ARC User Accounts

Jun 20

Receiving Payments for Credit Memos in Memo Manager

Jun 13

Setting Up eMail Alerts for New Memos in ARC Memo Manager

Jun 06

BOS Download History

May 30