Travel Agent Communications

PED 01/01/2017

Holiday Sales Report Submission

Weekly sales reports for PED 01/01/17 must be authorized by 11:59 p.m. EST on Wednesday, January 4.

Holiday Ticket Modification/Voiding Schedule

The GDS void/IAR reconciliation dates for tickets issued on Friday, December 30–Sunday, January 1, will be extended until Tuesday, January 3.

Draft Dates During New Year's Day Closure

ARC's weekly draft for PED 01/01/17 will take place on Friday, January 6, 2017.

Tip of the Week: Can I Perform All of My Electronic Ticket Voids and Refunds in IAR?

ARC recommends agents process all voids, refunds or exchange actions directly in their GDS. In doing so, this updates both the carrier electronic ticket (ET) database and the Passenger Name Record in the GDS. Voids and refunds performed in Interactive Agent Reporting (IAR) do not update the agency's PNR, only the carrier's database is updated. Also, not all carriers support IAR E-ticket EDIFACT messaging. For a complete list of carriers that support these capabilities, click here for ARC's Carrier Ticket Matrix.