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A person continues to call agents requesting tickets for same or next day travel for relatives to travel immediately due to a family emergency (e.g., heart attack or funeral). Although this scenario may sound like a legitimate request for immediate departures, the fraudster is actually purchasing tickets for his/her passengers using compromised credit cards. They pocket all the money collected from their clients leaving you to pay for the chargebacks after the real cardholder denies the charges.
What are the red flags associated with accepting the credit card in this scheme?
How can you identify and prevent fraud?
Sign up to receive future fraud alerts and a copy of ARCís Red Flags list, via return email, at arccorp.com, by choosing the Customer Support tab and then Fraud Prevention, or visit https://www.arccorp.com/support/fraud-prevention.jsp.
Did you know that having a My ARC user account does not mean that you will get automatic access to all tools within My ARC?
Additional tools within My ARC are requested by going to the Tools box on the My ARC homepage. The Tools box contains a Request Access link, which will allow you to request the tools currently available to your organization.
Tools requested must be approved by either your organization’s My ARC Primary Administrator or My ARC Tool Administrator. Either administrator will get a “Pending Request” email notification once you have submitted your tool request and will either approve or reject your request. The administrator can also add a note to the tool requestor along with the approval or denial response. Adding a message is optional and allows the administrator to ask for additional information as well as explain the approval or denial reason.