Travel Agent Communications

PED 10/18/2015

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2015 Quarterly Transaction Fees Third Quarter

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. In 2015, the quarterly fee is set at $0.017 per transaction. An agency reporting an aggregate of less than 1,000 transactions per quarter will not be assessed a transaction fee. The maximum number of transactions for which an agency can be charged in a quarter is 2.25 million transactions (per entity). A separate debit representing this fee will be drawn against your ARC designated bank account on or after October 22. Only one draft will be issued for consolidated drafting agents.

New Branch Requests (Accreditation Tool)

ARC Accreditation tool enhancements are coming soon. Our expected release date is November 5. With this release, we will be adding the following agency accreditation types: ARC Accredited Agency, VTC and CTD. In addition, we will be including the redesignation from VTC to ARC Accredited Agency and ARC Accredited Agency to VTC.

As a result of this implementation, please refrain from submitting new Branch requests until November 6. On this date, you will be able to submit new Branch requests as needed. This will minimize any systemic issues that Accreditation may have with receiving and processing your requests in a timely manner.

Thank you for your patience and understanding while we work to improve your Accreditation experience.

ARC Specialist Continuing Education Course Requirement

As a friendly reminder, all agents with a valid ARC Specialist certification as of December 31, 2014, must now complete one Continuing Education (CE) course each year by the end of the calendar year (12/31) to maintain their certification. The CE requirement replaces the renewal process of retaking the ARC Specialist examination every four years.

In addition, the CE requirement replaces the expiration date on your current certificate. The expiration date is no longer applicable. For example, if your certificate's expiration date is in 2017, the date is no longer pertinent. You must now complete one CE course by 12/31/15 to maintain your certification, regardless of the expiration date of your certificate.

If you received your certification in 2015, the annual CE requirement will begin for you on January 1, 2016.

Continuing Education courses can be accessed from the ARC Online Training site using your existing account credentials (your account from the old online training site or one that was created for you by ARC). If you create a new online training account, you will not be able to access the CE courses.

If you have any questions or need help retrieving your account, please send an email to

Don't Miss Your Chance to Register for TravelConnect 2015!

We are days away from TravelConnect 2015! Don't miss your opportunity to connect with industry peers, share ideas, learn about key industry issues and, most importantly, enhance your business and your expertise.

The event will feature an agency-specific town hall session where you will be able to directly interact with ARC executives, provide feedback on how ARC can help you do business better, and learn about the current ARC initiatives that are underway to support your agency.

Register today!

Tip of the Week: Carrier Contact Information

Are you aware that carrier contact information is available online? To view the updated list of ARC participating carriers, please visit and select Section 1: Carrier Participants in Agent's Standard Ticket & Area Settlement Plan.