Travel Agent Communications

PED 09/20/2015

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Solomon Airlines Now Accepts American Express

Effective with sales issued Monday, September 21, 2015 (PED 09/27/15), Solomon Airlines (193/IE) will begin accepting American Express as a form of payment through ARC.


Don't Miss Your Chance to Register for TravelConnect 2015!

We are one month away from TravelConnect 2015! Don’t miss your chance to register for your opportunity to meet travel industry peers, share ideas, talk about solutions for your business needs and connect in ways that will inspire your business and improve our industry as a whole.

This year's agenda focuses on the hot topics we feel certain are important to you, including the latest in airline distribution and payment solutions, a progress report on efforts to reduce debit memos, a crash course in cyber security and so much more. You'll also have an opportunity to participate in an Agent Town Hall discussion about your most pressing matters.

Register today!


Tip of the Week: Modifying Fields on an Electronic Ticket in IAR

When ARC receives a straight sale electronic-ticket (ET) from a GDS and loads it to IAR, changes cannot be made to any field other than the following five modifiable fields:

  1. Commission
  2. Tour Code
  3. Ticket Designator
  4. Certificate Number
  5. Miscellaneous Support/Waiver Code

Any modifications to these five ET fields must be made within the next business day following ticket issuance. Please make sure to verify that other information required by the carrier (endorsements/restrictions, passenger name, form of payment, etc.) is correct before a reservation is ticketed in your GDS.