Travel Agent Communications

PED 03/22/2015

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2012 ARC Transaction History File Now Available

ARC's Transaction History File containing your organization's transaction data for all of 2012 is now available on CD. Beginning in April 2015, ARC will begin purging the oldest data from ARC's Document Retrieval Service (DRS), which provides online access to the past 39 months of your ticketed transaction data.

ARC's Transaction History File provides you with your settled and voided transaction information for all PEDs in 2012. It comes equipped with free viewer software that allows you to easily search for a specific transaction, view it on screen and print it onto a single page. Plus, the software is self-contained—there's nothing to install.

You can import the Transaction History File into several popular software programs, such as Microsoft Excel and Access, to create reports and manage, sort and analyze the data as needed.


Tip of the Week: Attaching Documentation in Memo Manager

Do you want to dispute a memo in ARC Memo Manager and need to add supporting documentation? Here's how!

From the Memo Detail screen, under the Attachment section:

  1. Click the Add File button.
  2. A pop-up box will allow you to select the file you would like to attach to the memo.
  3. Click Browse to select the file you would like to attach.
  4. Select the file and click Upload.
  5. The file will then be attached to the memo.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com