Travel Agent Communications

PED 03/15/2015

Start a conversation... Join a conversation at getsatisfaction.com/arctalk/.


OneJet, Inc. Joins ARC

OneJet, Inc. (J1/528) will join ARC as a participating carrier effective with sales on March 16, 2015 (PED 03/22/15).

OneJet nonstop service will begin Monday, April 6 between Indianapolis and Milwaukee. Flights will be offered Monday through Thursday, featuring one-hour gate-to-gate service, TSA Pre✓™ access, expedited boarding and complimentary onboard amenities. Please note that inventory will be limited during the introductory period.

The Beechjet 400 service will be operated by OneJet's regional operating partner, Pentastar Aviation, pursuant to DOT Part 380 regulations.

The company will announce additional service from Indianapolis beginning in April.

OneJet has selected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of OneJet unless specifically advised to the contrary by the carrier.

OneJet tickets may be booked via Sabre, Apollo and Worldspan GDS. OneJet accepts Visa, MasterCard, Discover, Diners Club and American Express. For more information, please visit onejet.com or call 1-844-ONEJET1 (663-5381).


2012 ARC Transaction History File Now Available

Effective with sales issued on Monday, March 16, 2015 (PED 03/22/15), Air Tahiti Nui (244/TN) will begin accepting Discover as a form of payment through ARC.


Air Tahiti Nui Now Accepts Discover

ARC's Transaction History File containing your organization's transaction data for all of 2012 is now available on CD. Beginning in April 2015, ARC will begin purging the oldest data from ARC's Document Retrieval Service (DRS), which provides online access to the past 39 months of your ticketed transaction data.

ARC's Transaction History File provides you with your settled and voided transaction information for all PEDs in 2012. It comes equipped with free viewer software that allows you to easily search for a specific transaction, view it on screen and print it onto a single page. Plus, the software is self-contained—there's nothing to install.

You can import the Transaction History File into several popular software programs, such as Microsoft Excel and Access, to create reports and manage, sort and analyze the data as needed.


Tip of the Week: Eliminate Paper and Save Money with ISS and DRS

In this age of electronic reporting and ticketing, it may be time for your agency to take another look at your operation to determine whether any paper, printing or storage processes can be eliminated. ARC provides two tools (free of charge) that help eliminate paper and keep your sales data secure without the cost of physical security, paper, printers or ink.

The Internet Sales Summary (ISS) tool gives you access to two years of your agency's sales summary reports. ISS lets you quickly review and research your sales reports without the clutter and expense of maintaining bulky paper files. With ISS, you can view, print or download your sales reports three days after submission. You can access ISS from your My ARC resources. While ISS is provided free of charge, agents still have the option to receive their Agent Sales Summary report in a paper format. The 2015 fee for the Agent Sales Summary report is $56 per month.

For more detailed information on ISS, please visit www.arccorp.com/solutions/internet-sales-summary.jsp.

Document Retrieval Service (DRS) is another free tool that qualifies your location to suppress printing auditor and agent ticket coupons. The DRS provides electronic facsimiles of these documents and makes them available to you for 39 months. The DRS has an additional ticket detail view and detail on settled exchanges and refunds. The DRS helps you to quickly research and verify settled data and is available to all accredited travel agencies and participating carriers.

For more detailed information on DRS, please visit www.arccorp.com/solutions/document-retrieval-service.jsp.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com