Travel Agent Communications

PED 01/11/2015

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Tropic Air Now Accepts Visa and MasterCard

Effective with sales issued on Monday, January 12, 2015 (PED 01/18/15), Tropic Air (789/9N) will begin accepting Visa and MasterCard as forms of payment through ARC.


Southwest Announces Final Deletion of Air Tran Carrier Code (FL/332) in ARC

As a result of final integration actions, Southwest has announced the deletion of carrier code FL/332 in ARC, effective February 2, 2015 (PED 02/08/15). Agents are encouraged to submit any outstanding FL/332 transactions in their IAR report prior to PED 02/08/15.

If you have any questions related to FL/332 transactions, please contact the Southwest Airlines Travel Agency Help Desk at 214-792-6777.


Tip of the Week: Disputed Memo Tips

If a memo is in a disputed status, the issuing GDS can be granted access to the memo as long as the GDS has at least one ticket on the memo. Also, while the memo is in disputed status, an agency is still able to add correspondence to it.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

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