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Recently ARC implemented changes to ARC Memo Manager. The emphasis of this release was to add functionality for our GDS customers to enable them to be more active participants in the memo resolution process. These changes were identified during our work with the Debit Memo Working Group. This group, which is comprised of agents, carriers and GDSs, is focused on reducing debit memos. Changes in this release included:
Additional updates include:
As always, feel free to contact our Customer Care Center representatives with any questions. Agents can call 855-816-8003 or email firstname.lastname@example.org. Carriers can call 855-816-8007 or email email@example.com.
In the fast-paced travel industry, people need a place to meet, share, talk and collaborate. This year, TravelConnect will be that gathering place. As an attendee, you'll hear from experts across the industry as well as from our very own ARC executives on topics, including:
For all this and more, join us October 30-31 in Washington, D.C., for ARC's first-ever customer conference designed to engage, inform and inspire the airline and travel agency communities.
Do you have a travel industry question you would like to discuss with another travel professional?
ARC TALK is a community powered support site for ARC accredited travel agents. On ARC Talk, you can ask questions, share ideas, engage in conversations with other ARC accredited agents, and much more. You may even discover that you have some of the same questions that have already been asked by other agents. Reading the responses that ARC has provided to them may very well save you a phone call or an email.
Come join our community. We want to hear from you!
ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | firstname.lastname@example.org
ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | email@example.com