Travel Agent Communications

PED 07/06/2014

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JetairFly Now Accepts Visa and MasterCard

ARC's offices will be closed on Friday, July 4, 2014, in observation of Independence Day.

Effective with sales issued on Monday, July 7, 2014 (PED 07/13/14), JetairFly (612/TB) will begin accepting Visa and MasterCard as forms of payment through ARC.


Join us October 30-31 in Washington, D.C., for TravelConnect, ARC's first customer conference designed to connect travel's major players with innovative products, industry hot topics and business solutions. Whether you are an ARC newcomer or longtime participant, this two-day event is your ticket to discover the latest products and initiatives shaping the travel industry.

Don't miss your chance to join in on the conversation and discover new ways to empower your business. Register now for TravelConnect 2014!

Quarterly Subscription Fee: Travel Agency Service Fees

This is a reminder that the $23.99 quarterly subscription fee (second quarter of 2014; PEDs 04/06/14 through 06/29/14) for travel agency service fees will be debited from your designated ARC account on or after Thursday, July 17, 2014.

Only locations that issued a travel agency service fee within the quarter will be charged the fee. If your agency is signed up for the travel agency service fee service but remained inactive during the quarter, there will be no quarterly fee charged.

Quarterly Agent/CTD Transaction Fee

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. This year, the quarterly fee is set at $.017 per transaction. An agency reporting an aggregate of less than 1,000 transactions per quarter will not be assessed a transaction fee.

The maximum number of transactions for which an agency can be charged in a quarter is 2.25 million transactions (per entity). A separate debit representing this fee will be drawn against your ARC designated bank account on or after July 24, 2014. Only one draft will be issued for consolidated drafting agents.

Tip of the Week: Checking Your ARC MarketPlace Commissions

Do you have ARC MarketPlace commission payments that you think are outstanding? ARC accredited agencies are paid their ARC MarketPlace commissions each month via credit memo in ARC's Memo Manager (AMM). The agency must accept the credit memo in AMM, and then the payment will be sent to IAR and treated as cash.

Credit memos normally post in AMM toward the middle of the month for ARC MarketPlace commission payments. Checking the system at least once a month is a good way to make sure payments are not unclaimed. Agencies have 90 days to claim their commission credit memos.

Note: Owners/managers of ARC accredited agencies have the option to request that ARC MarketPlace commission payments be paid via direct deposit into their IAR bank account.

For more details, visit and scroll down to "Direct Deposit Commission Payment Option for ARC-Accredited Travel Agencies" at the bottom of the page to sign up.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |