Travel Agent Communications

PED 05/25/2014

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U.S. Bank Implementation

Effective June 26, 2014, Airlines Reporting Corporation will begin processing all financial transactions through U.S. Bank. There will be no changes to the settlement process, and this change will require no action—operational or other—on your part.

Updated account information (account and routing numbers) for ACH payments and wire transfers will be sent to you via a secure email in the next few days. If your agency is sending a check for payment, please use the updated address:

Airlines Reporting Corporation
PO BOX 645286
Cincinnati, Ohio 45264-5286

If you have any questions for ARC relating to this banking change, please contact our Customer Care Center toll-free at 855-816-8003 or via email at

Tip of the Week: Need to Verify Your Agency's ARC Status?

Did you know that ARC Check provides an easy and quick way to verify a travel agency's participation status within ARC? Finding the original ARC approval letter can be a challenge for longtime agents or agencies with multiple locations, but ARC Check can provide an instant verification of your ARC status.

Upon visiting the ARC Check web page, enter your agency's ARC number. Verification that an agency is an accredited and active ARC participant will result in the following message: "This Agent has met and must maintain the rigorous financial, personnel, and business standards as defined in ARC's Agent Reporting Agreement." A map image showing the agency's location will also be displayed, along with the agency address and phone number.

Agencies that are not recognized as accredited ARC participants will receive the following message: "Agency is not active in ARC's database."

If you have any questions, please contact the Customer Care Center at 855-816-8003 or We are more than happy to answer your questions.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |