Travel Agent Communications

PED 05/04/2014

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Precision Air Now Accepts Diners, JCB, Visa and MasterCard

Effective with sales issued on Monday, May 5, 2014 (PED 05/11/14), Precision Air (031/PW) will begin accepting Diners, JCB, Visa and MasterCard as a forms of payments through ARC. In addition, Precision Air will begin participating in the Electronic Credit Card Billing (ECCB) program.


ARC's Fraud Prevention Resources: Do You Know Where to Find Them?

ARC provides a quick reference guide for learning more about fraud prevention, including internet tools for verifying customer information, products for checking IDs, tips for securing your network and PCs, a best practices guide, credit card acceptance and chargeback prevention information, and so much more!

Click the "Resources" tab on the Fraud Prevention space on MyARC's landing page, and review both tabs (ARC's resources and Other Resources) to learn more about identifying and preventing fraud.

You can also contact ARC's fraud prevention team at any time at 855-358-0393 or fifp@arccorp.com to ask questions about possible fraud and to report fraud attempts.


Tip of the Week: How to Complete the Annual Agency Affirmation Update

The purpose of the annual Agency Affirmation submission is to electronically confirm your continued participation and compliance with the Agent Reporting Agreement.

The submission date is based on when the agency became active with ARC (the anniversary date). ARC will email the agency's MyARC Primary Administrator 105 days prior to their anniversary date. This email will request the affirmation of key agency details, such as business address, ownership and operational contacts. Upon receipt of the email, the Primary Administrator can forward the request to anyone within the agency as long as that individual has Accreditation Tool access. This new annual affirmation will enable ARC to confirm that the agency information we have on file is up to date.

Completing Agency Affirmation is simple. If all of the agency information is accurate, simply select "yes" under each section. If changes are required, please explain which items have changed. We understand how important our customers' time is and have made every effort to make this process as quick, easy and seamless as possible.

It is very important that the agency information is reviewed and either confirmed or corrected on an annual basis. Maintaining accurate information is critical, as it allows us to better serve our travel professional community.

If you have any questions, please call ARC's Customer Care Center at 855-816-8003.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com