Travel Agent Communications

PED 07/07/2013

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Two Draft/Credit Days This Week

The July 1, 2013 implementation of the updated Agent Reporting Agreement (ARA) is here! While there are many changes taking place, we would like to remind you about the modification of the sales report draft/credit window. The draft/credit window will be decreasing from 10 days to five days after the PED, moving the draft/credit day from a Wednesday to a Friday. Because your internal processes may need to be adjusted as a result of this change, we strongly urge you to adjust as needed to prepare operationally.

Note that the implementation of the adjusted draft/credit window will result in two draft/credit days this week - July 10 and 12, 2013. This will only occur once in conjunction with the updated ARA, as the modification to the draft/credit window takes place for the first time.

Should you have any questions about the modification to the draft/credit window or any of the amendments to the ARA, please feel free to contact us at (855) 816-8003 or If you would like to learn more about the ARA updates, please join us for one of our upcoming ARA webinars. You may obtain additional details about the ARA updates on our dedicated ARA resource page.

ASKY Airlines Joins ARC

ASKY Airlines (KP/032) has joined ARC as a participating carrier effective with sales on July 8 (PED July 14, 2013). ASKY Airlines is a passenger airline founded in 2008. The carrier commenced operations in January 2012 and is based in Lomé-Tokoin, Togo.

ASKY Airlines operates scheduled services to destinations throughout West and Central Africa including Abidjan, Accra, Bamako, Bangui, Brazzaville, Dakar, Douala, Freetown, Kinshasa, Lagos, Libreville, Lomé, Niamey, Ouagadougou, Lagos, Abuja, Conakry, Monrovia, Banjul, Cotonou, N'Djamena, Point Noir, and Yaoundé, and now has scheduled flights to Rio de Janeiro and São Paulo. ASKY currently operates 174 flights a week on its network and with an average of 9,000 passengers per week.

The airline is displayed in Sabre, Amadeus, and Galileo and currently accepts cash as the only form of payment. ASKY Airlines is offering 5% sales commission on published fares to ARC accredited agents on tickets issued on their stock (KP/032). ASKY Airlines has elected the General Concurrence method of agent appointment, whereby all ARC agents are automatically appointed as agents of ASKY Airlines unless specifically advised to the contrary by the carrier.

For inquires, reservations or sales information:

ASKY Airlines
ARC Agent's Support Office
(201) 484-8036

Ethiad Airways Now Accepts Discover

Effective with sales issued on Monday, July 1 (PED July 7, 2013), Etihad Airways (607/EY) now accepts Discover as a form of payment through ARC.

2013 Quarterly Transaction Fees - Second Quarter

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. In 2013, the quarterly fee is set at $.016 per transaction. An agency reporting an aggregate of less than 1,000 transactions per quarter will not be assessed a transaction fee. The maximum number of transactions for which an agency can be charged in a quarter is 2.25 million transactions (per entity). A separate debit representing this fee will be drawn against your ARC designated bank account on or after July 25. Only one draft will be issued for consolidated drafting agents.

If you have any questions, please contact the Customer Care Center at (855) 816-8003 or

Quarterly Subscription Fee: Travel Agency Service Fees

Just a reminder that the $23.99 quarterly subscription fee (second quarter of 2013, PEDs April 7 through June 30, 2013) for travel agency service fees will be debited from your designated ARC account on or after Thursday, July 18.

Only locations that issued a travel agency service fee in the quarter will be charged the fee. If your agency is signed up for the travel agency service fee service but remained inactive during the quarter, there will be no quarterly fee charged.

If you have any questions, please contact the Customer Care Center at (855) 816-8003 or

Tip of the Week: Obtaining a Bond or Letter of Credit

ARC is unable to recommend a particular company or institution from which you can obtain a bond or letter of credit. Please click on the links below to view a list of approved companies from which you can obtain one of these surety instruments.

The United States Treasury issues Circular 570 entitled, Surety Companies Acceptable on Federal Bonds. Any surety on the current revision of Circular 570 is acceptable to ARC. Copies of the circular can be found here. ARC will accept a bond using the ARC Bond Form found here.

ARC will accept an irrevocable letter of credit using the ARC LOC Form found here. The LOC must be issued by any federally insured lending institution (FDIC or NCUA) or, at ARC's discretion, a state chartered lending institution. All letters of credit must be accompanied by a certification letter.

If you need additional assistance, please contact the Customer Care Center at (855) 816-8003 or We'll be happy to walk you through the process.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |