Travel Agent Communications

PED 05/12/2013

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Qatar Airways Accepts Discover

Effective with sales issued on Monday, May 13 (PED May 19, 2013), Qatar Airways (157/QR) will begin accepting Discover as a form of payment through ARC.


Tip of the Week: Financial Guarantee Instrument Release

Will you require the release of a financial guarantee instrument? The release date of the instrument can vary based on several factors. Please see below for guidelines and requirements.

Voluntary Deletions:

  • Letter of Credit (LOC): 100 days from the effective date of the voluntary deletion
  • Cash Security Deposit (CSD): 100 days from the effective date of the voluntary deletion
  • Bond: Six months from the effective date of the voluntary deletion

Reclassification to a VTC:

  • The same schedule applies as for voluntary deletions

Current instrument is replaced by a new instrument:

  • LOC: Immediate release if replaced by CSD or LOC, or 100 days from the effective date of a new bond
  • CSD: Immediate release if replaced by CSD or LOC, or 100 days from the effective date of a new bond
  • Bond: Immediate release if replaced by CSD or LOC, or six months from the effective date of the new bond

ARC will not return a financial guarantee instrument until we receive a written request from the agency. The request must be signed by an Authorized Owner or Officer of the company. Requests for the return of a CSD must be notarized and signed by the person who authorized the CSD application.

If you have any questions, please contact the Customer Care Center at (855) 816-8003 or ccchelp@arccorp.com. We'd be more than happy to assist you.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com