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ARC will finalize the deletion of Armavia Airlines (U8/669) and discontinue the processing all transactions, including refunds, effective today, April 29, 2013 (PED May 5, 2013). For more information, please contact the ARC Customer Care Center at (855) 816-8003 or firstname.lastname@example.org.
The example below is being sent daily to travel agents and independent contractors. The emails contain different senders' identities and refer to future travel reservations in the subject line.
View an example here. (Note that you must be logged into My ARC.)
What should you do with this information?
More on current schemes, fraud prevention, and credit card transaction red flags can be found here. ARC will send more examples of suspect emails in the future to keep you informed of the latest fraud attempts. Don't forget to follow us on Twitter!
Are you tired of needing to submit Back Office Section (BOS) file requests every morning? A BOS scheduled table may be the answer to help reduce your daily morning to-do list.
Scheduled tables are used to automatically process reports that target specific activity by day of the week for the current or previous PED, or by specific transaction type such as refunds or voids. Scheduled tables may be used to:
IAR processing allows a sale report to be authorized with errors. These errors roll to the next open sales report. As a result, there is the potential that the IAR sales report and an agent's BOS will not reconcile.
Information on how to create a scheduled table can be found in the BOS on the IAR Help page here. If you need additional assistance, please contact the Customer Care Center at (855) 816-8003 or email@example.com. We'd be happy to walk you through the process.
Please distribute the ARC TAC among staff and colleagues.
ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | firstname.lastname@example.org
ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | email@example.com