Travel Agent Communications

PED 11/25/2012

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ARC Suspends Air Nigeria Processing

ARC has learned that Air Nigeria (VK/786) ceased operations and will therefore suspend the processing of all VK/786 validated transactions effective Monday, December 3, 2012, (PED 12/9/12). Agents should report outstanding VK validated transactions in IAR prior to that date.


ARC Specialist Training and Certification Class

Do you want the opportunity to earn or renew your ARC Specialist Certificate?

The ARC Specialist Training class will be provided at ARC's headquarters in Arlington Virginia from December 4 to December 7.

ARC developed the ARC Specialist Training and Certification program with the help of industry representatives from the travel agent and carrier communities. This program provides education on ARC's policies, procedures, products, and services. In class you will participate in written and verbal exercises as well as group discussions. Upon completion of the class, you will receive a Certificate of Completion and an ARC Specialist Certificate will be presented to those who pass the exam.

For more information or to register, please click here.


Tip of the Week: Financial Guarantee Instruments

Did you know there are three options for the financial guarantee instrument required of all fully accredited ARC agencies? A bond, irrevocable letter of credit and ARC security cash deposit are all acceptable surety instruments. Bonds and letters of credit need to be renewed on an annual basis; the cash deposit never needs to be renewed.

For more information about financial guarantee options and the related applications, please refer to Forms 300-309 - Bond, Letter of Credit and Cash Security Deposit Information in the accreditation forms catalog.

As always, if you need assistance with this process, please contact the Customer Care Center at (855) 816-8003 or ccchelp@arccorp.com. We're happy to help!


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com