Travel Agent Communications

PED 06/10/2012

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Avior Airlines Joins ARC

Avior Airlines (9V/742) has joined ARC as a participating carrier, effective with sales on June 11 (PED June 17, 2012). In operation since 1994, Avior Airlines is a privately owned Venezuelan airline offering scheduled and charter flights.

With headquarters in Barcelona, Anzoátegui, Venezuela, Avior Airlines operates Boeing 737-200 aircraft from its hub at Generál José Antonio Anzoátegui International Airport (BLA) to 10 domestic destinations. Their international routes include Curaçao in the Netherland Antilles, Aruba, and Miami in the United States. Effective July 1, flights will commence to Panama City, Panama.

Avior Airlines is displayed in Sabre and Amadeus and soon in Galileo. The airline has elected the General Concurrence method of agent appointment, whereby all ARC agents are automatically appointed as agent of Avior Airlines unless specifically advised otherwise by the carrier. At this time Avior Airlines accepts cash as the only form of payment through ARC. In the near future, credit cards will be accepted. The airline is offering 5 percent commission on published fares to ARC accredited agents on tickets issued on their stock (9V/742).

For inquires, reservations or sales information, contact:

Avior Airlines
ARC Agents Support Office
(201) 484-8036

Aeromar (942/VW) UATP Acceptance

Effective with sales issued on Monday, June 11 (PED June 17, 2012), Aeromar (942/VW) will begin accepting UATP as a form of payment through ARC.

Tip of the Week: Have questions concerning one of ARC's systems or products?

You can find online user guides for all of ARC's tools by clicking the eSupport link in the upper right corner of the My ARC login screen or the My ARC homepage. These user guides are designed to address the most common issues users encounter with the following applications and products:

  • My ARC
  • IAR
  • Agent's Choice
  • Memo Manager
  • Internet Sales Summaries
  • Document Retrieval Service

If you can't find a solution in the online guides, contact us by clicking the Ask for Help button.

Also feel free to contact the Customer Care Center at (703) 816-8003 or We're happy to help!

Customer Care Center hours:
Monday-Tuesday 9 a.m. to 9 p.m.
Wednesday-Friday 9 a.m. to 7:30 p.m.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |