Travel Agent Communications

PED 04/15/2012

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Kingfisher Airlines No Longer Accepts UATP

Effective with sales as of April 16 (PED April 22, 2012), Kingfisher Airlines (090/IT) will no longer accept UATP as a form of payment through ARC.


$10,000 Transaction Limits Through ARC

You can charge up to $10,000 per transaction when you process your service fees and other travel-related charges via ARC. The transaction limit was increased from $500 to $10,000 in 2011. We accept all major credit cards and the UATP card.

Please contact us at (703) 816-5106 or tasf@arccorp.com with any questions about this great service.


Tip of the Week: How to Handle Exchanges with Forfeited Residual Values

If the residual value of an exchange is being forfeited, an adjustment equal to the residual amount should be entered in the Adjustment field on the Exchange Summary screen. This will result in either an even exchange (instead of a refund to the client) or the full value of the exchange penalty being charged to the client. Preventing residual values from being refunded or incorrectly applied to penalties can help reduce the issuance of debit memos.

If you have any questions, please contact the Customer Care Center at (703) 816-8003 or ccchelp@arccorp.com. We'd be more than happy to walk you through this process.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com