Travel Agent Communications

PED 03/11/2012

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Check out the improved fraud prevention resources on ARC's website!

ARC is dedicated to providing you with up-to-date fraud prevention solutions and best practices to minimize losses. As part of this commitment, we have updated the fraud prevention area on to include valuable new resources and best practices to help you combat fraud. We will also continue circulating timely alerts communicating the latest fraudulent schemes.

As an ARC participant, you are part of an elite group of agencies, with access to exclusive benefits. We value your agency and want to ensure that you get the most out of your ARC participation. For this reason, and due to the sensitive and proprietary nature of the information, these new resources will only be accessible through your My ARC login credentials.

Get instructions for accessing the new fraud prevention information here.

If you have any questions or need assistance, please contact ARC's Customer Care Center at (703) 816-8003 or We'd be happy to walk you through the login process.

Tip of the Week: ARC Customer Support Page

Looking for an online resource to assist with using ARC products? The ARC Customer Support page is a great tool, and it's available 24/7! You'll find user guides, password assistance links, frequently asked questions and a glossary of terms.

Once you've accessed the page, if you'd like help with a specific ARC product, click on Product Support and then select the desired ARC product from the drop-down list.

Access the Customer Support page here.

If you still have questions, please contact the Customer Care Center at (703) 816-8003 or We'd be more than happy to assist.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |