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ARC has been notified that Spanair (680/JK) has suspended operations, effective immediately.
Therefore, we have suspended the processing of Spanair (680/JK) validated sales and exchange transactions. All other transactions (including refunds) will continue to be processed as usual until further notice.
Should you have additional questions please contact Spanair directly as indicated below:
Spanair Contact Center
Inside Spain: 900 13 14 15
From Outside Spain: +34 971 916 047
As s-UA/016 and s-CO/005 continue to move forward with integration, we would like to provide advanced information about CO/005 transactions:
For questions or assistance, please visit:
United Airlines Travel Agency Information Center (TAIC)
Effective with sales issued on Monday, January 30th (PED February 5, 2012), Air Greenland (631/GL) will no longer accept Visa or MasterCard as forms of payment through ARC.
Effective with sales issued on Monday, January 30th (PED February 5, 2012), Malaysia Airlines (232/MH) will begin accepting Discover as a form of payment through ARC.
Effective with sales issued on Monday, January 30th (PED February 5, 2012), TAAG Angola (118/DT) will begin accepting Visa, MasterCard, American Express and Diners Club International as forms of payment through ARC.
Looking for an easy way to issue service fees? Look no further than ARC's Travel Agent Service Fee Program (TASF). Using ARC's merchant account, you will be able to:
For more information please click here.
If you have any questions, please contact the Customer Care Center at +1 703.816.8003 or firstname.lastname@example.org. We'd be more than happy to walk you through the process.
Please distribute the ARC TAC among staff and colleagues.
ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | email@example.com
ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | firstname.lastname@example.org