Travel Agent Communications

PED 01/01/2012

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ARC New Year's Holiday Information

Holiday Sales Report Submission

Agencies have an extra day to submit their sales reports. The weekly sales report for PED 01JAN12 must be authorized by midnight, Wednesday, Jan. 4.

Holiday Ticket Modification/Voiding Schedule

Agencies have an extra day to modify tickets issued the Friday prior to the January 2 holiday closure.

Friday, Dec. 30: GDS Void/IAR Reconciliation Date - Tuesday, Jan. 3

Emergency Document Orders Prior to New Year's Day

Orders placed Thursday, December 29 will not be processed until Tuesday, Jan. 3.

Next Day Delivery - Delivered on Wednesday, Jan. 4
Second Day Delivery - Delivered on Thursday, Jan. 5

If you have any questions, please contact the Customer Care Center at +1 703.816.8003 or

2012 Annual Agency Location and Quarterly Transaction Fees

We would like to remind you that the 2012 annual agent/CTD location fee of $195 will be collected for each of your office locations via electronic draft from your designated bank account on or after Jan. 19, 2012. It will appear on your bank statement as ARC Core Participation Fee. A separate draft of $195 will be issued for each active agency and STP location of record as of Jan. 8, 2012. For consolidated drafting agents, only one draft will be assessed for all of your ARC approved locations.

Quarterly Transaction Fees

In the fourth quarter of 2011, the quarterly agent/CTD transaction fee was set at $.017 per transaction. Agencies reporting an aggregate of less than 1,000 transactions per quarter will not be assessed transaction fees. The maximum number of transactions for which an agency can be charged in a quarter is 2.25 million transactions (per entity). A separate debit for this fee will be drawn on or after Jan. 19, 2012, against your ARC designated bank account. Only one draft will be assessed for consolidated drafting agents. Please note that there will be no change in the quarterly transaction fee structure for 2012.

See a complete summary of the 2012 Agency Fees, please visit ARC's website.

ARC ATB Usage Fee - Revised Effective Date

Effective Jan. 4, 2012, the ARC ATB usage fee will be increased to $33.40 per box. ARC is committed to providing paper ticket documents in a cost-effective manner. However, as printing volume continues to decline, costs to produce paper tickets increase. The document handling fee will remain $7.50.

  • ARC evaluates the usage of ATB stock twice yearly, and reserves the right to adjust document fees in the future to reflect the ratio of ATB stock used for non-traffic documents.
  • ARC Mini Itins can be used with some GDSs to print passenger receipts and itineraries. Learn more.
  • Consult your GDS provider for additional information on electronic passenger receipt alternatives.

2012 Ticket Tax Box Service Inflation Adjustments

The Ticket Tax Box Service (TTBS) has been advised by Airlines for America (A4A) that the IRS has released Rev. Proc. 2011-52, which includes the 2012 inflation adjustments to the U.S. air transportation excise taxes.

Read the document

For tickets sold beginning Jan. 1, 2012:

  • The segment fee (ZP) increases to $3.80 from $3.70.
  • The international arrival/departure tax (US) increases to $16.70 from $16.30.
  • The reduced international arrival/departure tax (US) for domestic flights that begin or end in Alaska or Hawaii increases to $8.40 from $8.20.

All other conditions remain unchanged.

Please note that TTBS will consider this update applied by all members (except where airline specific amounts already exist), unless advised otherwise in writing. TTBS will then update its system accordingly and disseminate the information to all its Top Premium Daily subscribers. In addition, it is recommended that subscribers advise their interline partners and/or GDS suppliers accordingly.

Tip of the Week - ARC Document Ordering System Access

Has it been a long time since you last ordered documents in Document Ordering System (DOS)? DOS no longer requires a separate user ID and password and is now accessed by logging into My ARC and clicking on DOS in the My ARC toolbox. My ARC Primary Administrators automatically have access to DOS, but other users must request DOS access. The Request Tool Access link can be found in the Your Tools section in the Your Profile portlet.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |