Travel Agent Communications

PED 09/25/2011

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Air Baltic Bankruptcy

On Wednesday, Sept. 21, 2011, Air Baltic (657/BT) filed for bankruptcy reorganization (similar to a U.S. Chapter 11 bankruptcy proceeding). At this time, ARC will continue to process all Air Baltic (657/BT) validated transactions as usual. Updates will be provided as changes occur

2011 Quarterly Transaction Fees - Third Quarter

This is a reminder that the agent/CTD transaction fee is assessed on a quarterly basis. In 2011, the quarterly fee is set at $0.017 per transaction. Agencies reporting an aggregate of less than 1,000 transactions per quarter will not be assessed transaction fees. The maximum number of transactions for which an agency can be charged in a quarter is 2.25 million transactions per entity.

A separate debit representing this fee will be drawn on or after Oct. 20, 2011, against your ARC designated bank account. Only one draft will be issued for consolidated drafting agents

Tip of the Week - My ARC Security Questions

When you have a My ARC password reset, consider updating your security questions at that time. By updating your security questions, you help make your password safer. The process for entering and updating your security questions can be found under User Info, in the upper left corner of the My ARC homepage. You can change the security questions at any time. The security questions are space and punctuation sensitive but not case sensitive. To change any of your security questions, you must change all three at the same time and all three answers must be different.

Royal Air Maroc Now Accepts Visa and MasterCard as Forms of Payment

Effective with sales issued on Monday, Sept. 19, 2011 (PED 09/25/11), Royal Air Maroc (147/AT) started accepting Visa and MasterCard as forms of payments through ARC.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |