Travel Agent Communications

PED 06/12/2011

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The New My ARC is Now Live!

We are excited to announce the launch of the newly redesigned My ARC. Take a look at all the new enhancements, including:

  • A seamless and intuitive user experience with ARC's corporate website
  • Targeted information relevant to your organization
  • Easier access to your profile and ARC's services
  • Content designed to help you accomplish your daily activities

Be sure to explore the new My ARC site, and then please let us know how you like the updates. We look forward to your feedback.

Having trouble accessing My ARC? Click here.

Please contact ARC's Customer Care Center at +1 703.816.8003 if you have any other questions about My ARC.

Tip of the Week: Sending Faxes to ARC

Have you recently tried to fax supporting documentation to ARC, but you've heard voicemail pick up at the other end?

There are some phone lines that have dual functions; they act as a fax and a telephone. Please try sending your fax again, but do not pick up the phone receiver.

ARC's phone system recognizes a fax, so if the receiver is picked up, our system will not recognize that call as an incoming fax but instead will recognize it as a phone call.

If you're faxing from a standalone fax machine, you should not encounter this problem.

If you have any questions, please contact the Customer Care Center at +1 703.816.8003.

Join us for a Webinar by the Bay!

Join Viator's Tim Lewis and Ashley Hamik for an informative webinar about San Francisco. They'll tell you everything you need to know about selling the San Francisco Bay area to your clients. Discover all the activities, attractions, tours and other selling points you can leverage to proactively appeal to your clients.

We look forward to having you!

June 28, 1-2 p.m. (Eastern)

Register now.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |