Travel Agent Communications

PED 06/05/2011

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Bulgaria Air Joins ARC

Bulgaria Air (FB/623) has joined ARC as a participating carrier effective with sales starting June 6, 2011 (PED: 06/12/2011).

With headquarters in Sofia, Bulgaria Air operates charter and scheduled flights. The airline operates a fleet of three Airbus A320, three A319, three Boeing B737 and seven BAE146-200/300, and is displayed in Amadeus, Apollo, Sabre and Worldspan GDSs.

In recognition of joining ARC, over the next three months Bulgaria Air is offering an introductory 3% commission to ARC-accredited agents on published fares.

Bulgaria Air has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Bulgaria Air. Currently, Bulgaria Air accepts cash as a valid form of payment through ARC, but will add credit cards in the near future.

For inquiries, reservations, or sales information, please contact the offices listed below:

Bulgaria Air
ARC Agent's Support Office
+359 2 4020 364
agencyhelpdesk@air.bg or gavgarski@air.bg


Zambezi Airline Now Accepts American Express

Effective PED 06/05 Zambezi Airline (707//ZJ) is set up through ARC to accept American Express as a form of payment.


Tip of the Week: Document Ordering System Self-Service Password Reset

Forgot your Document Ordering System password? Try the self service password reset feature. It's easy.

  • Just click on the Forgot Your Password? link.
  • Enter your user ID and the email address on file.
  • Click submit.
  • A temporary password reset email will be sent from CustomPoint@rrd.com.
  • Use the temporary password provided to log into the Document Ordering System, where you will be asked to change your password.
  • Using the temporary password as your 'old' password, and enter a new password where directed.

If you do not see the Forgot Your Password? link and you are using a saved favorite, please try logging in from ARC's home page. Go to www.arccorp.com and click on the Document Ordering System link under Customer Login in the left corner.


Join us for a Webinar by the Bay!

Join Viator's Tim Lewis and Ashley Hamik for an informative webinar about San Francisco. They'll tell you everything you need to know about selling the San Francisco Bay area to your clients. Discover all the activities, attractions, tours and other selling points you can leverage to proactively appeal to your clients.

We look forward to having you!

June 28, 1-2 p.m. (Eastern)

Register now.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com