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Air Canada has announced that they will begin using ARC Memo Manager for debit and credit memos beginning April 13, 2011. When they implement, all memos will be distributed electronically through ARC Memo Manager.
The April 13th distribution will include new debit/credit memos created between April 4 - 8, 2011. Following this, all unpaid debit memos previously issued in paper format (prior to April 4, 2011) will be loaded into ARC Memo Manager. The load of historical & unpaid debit memos is expected to be completed by April 29th, 2011. Once this is completed, agents should use ARC Memo Manager to resolve all Air Canada memos.
If you have any questions concerning the historical load memos please contact email@example.com.
ARC will delete U.S. Helicopter (UH/116) effective Monday, April 18, 2011 (PED 04/24/11). If you have any questions, please contact the ARC Customer Care Center at 703-816-8003.
Effective April 1, 2011, Aeroflot Russian Airlines (555/SU) has a new baggage policy which may be reviewed at http://www.aeroflot.ru/cms/en/before_and_after_fly/baggage.
Jeff Katz from MindLeaders will lead this informative 60-minute presentation. Learn how to:
You may view the IAR ET Refund EDIFACT enhancement carrier on boarding schedule at www.arccorp.com/forms/iar_et_refund_edifact_enhancement.pdf
Please distribute the ARC TAC among staff and colleagues.
ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | firstname.lastname@example.org
ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | email@example.com