Travel Agent Communications

PED 09/12/2010

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MM3 Is Now Available Behind My ARC

We are pleased to announce that MM3 which includes integration with My ARC is live! MM3 users can now enjoy the features and benefits of the new version and the Single Sign On through My ARC.

This new version of Memo Manager improves the efficiency and usability of the application. Users will notice less clicking and pop ups, better groupings of memos, and easier navigation between pages. Additional features of MM3 include a new Memo Summary section on the home page, a new print format for Memo Details and the ability to search for multiple memos using Quick View.

To help ensure a smooth transition, ARC will continue to offer training webinars on the new version of Memo Manager as well as on how to access MM3 from My ARC. If you are interested in attending a training session, please click here to register.

Please login to My ARC and verify your MM3 access.

Contact ARC's Customer Care Center if you have further questions regarding My ARC or Memo Manager at +1 703.816.8003.

ARC MarketPlace Webinar - The Grand Canyon (Rescheduled)

The Grand Canyon is one of America's most beautiful natural wonders, covering 1,900 square miles with 277 miles of Colorado River and mile-high multicolored rock walls. It became a national park in 1919, and is populated by five Indian tribes: The Hopi, Navajo, Havasupai, Paiute and Hualapai. With five million annual visitors, it's likely some of your clients will be asking for advice and expertise on the Grand Canyon soon. Be sure you know about all the fabulous tour options you can book ahead via, and remember we'll take care of making sure you receive the commission you've earned for each and every booking!

Join our Grand Canyon tour expert and learn about the 67 different tour options for your clients to choose from - there's bound to be one that fits just perfectly. Mark your calendar and sign up here Friday, September 24, 2010 from 1:00 pm - 2:00 pm EST - space is limited! You will receive login/call-in instructions via e-mail, after registration and prior to the training. We look forward to your participation!

Tip of the Week: 2011 Holiday Schedule and 2011 Processing Calendar

The 2011 Holiday Schedule and 2011 Processing Calendar are both now available online. They may be found on under "Top Resources" (2011 Holiday Schedule and 2011 Processing Calendar).

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |