Travel Agent Communications

PED 07/25/2010

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Air Choice One Joins ARC

Air Choice One (3E/122) has joined ARC as a participating carrier effective with sales on July 26, 2010 (PED 08/1/10).

With headquarters in St. Louis, Missouri, Air Choice One operates regional feeder service to/from Burlington, IA, Decatur, IL and Kirksville, MO. Air Choice One flights connect to major airlines at Chicago O'Hare and Lambert Airport in St. Louis, Missouri. Air Choice One flies spacious Cessna Caravan turboprop aircraft.

Air Choice One has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Air Choice One. Currently, Air Choice One accepts Cash as the only form of payment through ARC.

For inquiries, reservations, or sales information, contact the offices listed below:

Air Choice One Airlines
12300 Old Tesson Road-Suite 200F
St. Louis, MO 63128
Telephone: +1 866.435.9847
www.airchoiceone.com

New Memo Details Print Format with MM3

You've told us you need a new print format for Memo Details and we've listened! A new feature of MM3 is a redesigned memo print format. The new print layout is much easier to read, uses a darker memo print and captures all the memo correspondence in an organized way on the page.

MM3 is scheduled to be released later this summer. As part of the rollout, MM3 will be integrated with My ARC. This means you will be able to access AMM without the requirement of a separate login.

Look for more communications regarding this launch in the coming weeks. Please contact ARC's Customer Care Center at 703.816.8003 if you have any other questions about My ARC or ARC Memo Manager.


ARC San Juan - Mailing Address Update

The mailing address for ARC in San Juan, Puerto Rico:

268 Muñoz Rivera Avenue
Suite 1501
San Juan, PR 00918


Carrier Update - TACA Airlines Distribution Policy

TACA Airlines (TA/202) has issued a distribution policy regarding theauditing of "inadequate practices" by agents booking TACA. The information can be found on their website here.


LC Busre Joins ARC - Phone Contact Correction

LC Busre (W4/107) joined ARC as a participating carrier effective with sales on July 19, 2010 (PED 07/25/10).

For inquiries, reservations, or sales information, contact the offices listed below:

Rosa Jaico
c/o LC Busre
10705 N 46th St.
Tampa, FL 33617
Telephone: +1 813.447.7815
Fax: +1 813.47.7815
Email: rjaico@lcbusre.com.pe
www.lcbusre.com.pe

Tip of the Week: If You Have Upgraded to Internet Explorer 8

You can add ARC secure websites as trusted sites to the Explorer 8 security zone.

In Internet Explorer 8, navigate to the tool login screen and enter

https://myarc.arccorp.com (My Arc) or
https://arcdrs.arccorp.com (Document Retrieval Service) or
https://amm.arccorp.com (ARC Memo Manager)

  • On the browser tool bar, click the Tools button, and then click Internet Options.
  • Click the Security tab.
  • Click the Trusted sites icon and then click the Sites button.
  • The tool's web address should be shown in the Add this website to the zone field
  • Click the Add button.
  • Click the Close button, and then click the OK button.

Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com