Travel Agent Communications

PED 04/18/2010

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2010 Quarterly Transaction Fees - 1st Quarter

This is a reminder that the agency transaction fee is assessed on a quarterly basis. In 2010, the quarterly fee is set at $.020 (2 cents) per transaction. Agencies reporting an aggregate of less than 1,000 transactions per quarter will not be assessed transaction fees. The maximum number of transactions for which an agency can be charged in a quarter is 2.0 million transactions per entity. A separate debit representing this fee will be drawn on or after April 22, 2010, against your ARC designated bank account. Only one draft will be issued for consolidated drafting agencies.

Please note: We kindly ask that you disregard the Quarterly Transaction Fee letter sent to your agency dated April 7, 2010. This letter incorrectly reflects the 2009 transaction fee structure of $.019 per transaction and a ceiling of 1.875 million. Please refer to the subsequent letter dated April 15, 2010 which uses the 2010 fee structure, for the accurate amount being drafted from your bank account.

ARC & ASTA Co-Host Fraud Prevention Webinar

ARC and ASTA are co-hosting a webinar on Fraud Prevention Strategies: Protecting Your Business to be held on June 23. Go to ASTA's webinar registration page for details and an opportunity to sign up.

ARC MarketPlace Webinar - Everybody's listening... Are you?

Join guest speaker Kat Ploude, Director of Tourism Sales and Marketing from CityPass! CityPass is perfect for clients who crave savings and convenience - allowing CityPass holders to save time by skipping most main-entrance ticket lines. CityPass includes must-see attractions in 11 top destinations.

Join us on April 21st at 1pm EDT to explore how you can earn commissions and provide your clients wonderful travel experiences and dramatic savings of up to 50 percent on attraction admissions in New York, Atlanta, Boston, Chicago, Hollywood, Houston, Philadelphia, San Francisco, Seattle, Southern California, and Toronto.

Don't miss this unique ARC MarketPlace Webinar. Last month's webinar had a waitlist, so don't wait to sign up as space is limited.

You'll receive login/call-in instructions via e-mail, after registration and prior to the training. We look forward to your participation!

Tip of the Week: ARC Document Ordering System

Please remember that your online ticket stock order is not complete until you click the 'Submit Order' button and the system provides you with a Sales Reference Number or a Routing Number.

The 'Save Order Button' is to be used when one is unable to complete a ticket stock order and wishes to return to finish the order at a later time.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |