Travel Agent Communications

PED 03/07/2010

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Arik Air Is 100% E-Ticket

Arik Air (W3/725) permits issue of electronic tickets only. This policy applies to all GDS's. For any inquiries please contact the office listed below:

Arik Air
c/o Aviareps Inc
One Penn Plaza, Suite 1416
New York, N.Y. 10119
Telephone: +1 877.900.ARIK (2745)
e-Mail: uscustomerservices@arikairint.com

Notice of Changes to the Agent Reporting Agreement

The Board of Directors of Airlines Reporting Corporation (ARC), following consultation with travel agent and carrier representatives, have approved a number of changes to the ARC Agent Reporting Agreement ("Agreement"). The amended Agreement and summary of changes are available for review on ARC's home page at www.arccorp.com and will be published in a future edition of the online Industry Agents' Handbook.

Please be advised, in accordance with section XXV of the Agreement - Memorandum of Agreement and Alternative Means of Concurrence - these changes will be effective March 15, 2010. Your continued participation with ARC under the Agreement after the March 15, 2010, effective date will serve as acceptance of the aforementioned amendments.

Please contact ARC's Customer Care Center at ccchelp@arccorp.com or call +1 703.816.8003 if you have any questions.


ARC Electronic Miscellaneous Document (EMD) Information & Program Update at TRAMS

Travel agents visiting the ARC Booth at the TRAMS TMU Conference, being held this April in Las Vegas, will learn a great deal more about the Electronic Miscellaneous Document (EMD). Due for introduction and industry-wide availability through ARC this fall, the EMD will replace the traditional MCO and other remaining paper transactions. An EMD will accommodate multiple ancillary charges within a single transaction and even link to multiple legs of an airline ticket providing significant process efficiency and flexibility, along with much greater account data tracking. Please stop by and learn more about the EMD from ARC, this April at the TRAMS TMU Conference.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com