Travel Agent Communications

PED 01/03/2010

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Corsairfly Joins ARC

Corsairfly (SS/923) has joined ARC as a participating carrier effective with sales on January 04, 2010 (PED 01/10/10).

With headquarters in Rungis Cedex, France, Corsairfly provides international scheduled services to 40 destinations throughout France & the French Overseas Territories, Caribbean Area, Indian Ocean, Africa and North America. In the U.S. market, Corsairfly expects to begin twice weekly flights from Miami to Paris Orly beginning June 11, 2010.

Corsairfly has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Corsairfly. Currently, Corsairfly accepts Cash as the only form of payment through ARC.

For inquiries, reservations, or sales information, contact the offices listed below:

2 avenues Charles Lindbergh
94636 Rungis Cedex
F - 94528

France USA Online, LLC
8551 W. Sunrise Blvd.
Suite 105
Fort Lauderdale, FL 33322

Croatia Airlines Announces General Concurrence Agent Appointment

Effective Monday, January 4, 2010 (PED 01/10/10), Croatia Airlines (OU/831) will change from Specific Appointment to General Concurrence, whereby all ARC-accredited agencies and corporate travel departments are automatically appointed as agents of Croatia Airlines unless specifically advised otherwise.

Croatia Airlines, member of the Star Alliance with headquarters in Zagreb, Croatia, operates a fleet of 12 aircraft and is distributed in Sabre, Worldspan, Amadeus, and Apollo. Croatia Airlines operates its international and domestic flights from its hub in Zagreb. Croatia Airlines' international destinations include flights to/from Amsterdam, Barcelona, Brussels, Copenhagen, Dusseldorf, Frankfurt, London, Munich, Paris, Podgorica, Pristina, Rome, Sarajevo, Skopje, Vienna and Zurich. The domestic network is served with flights to/from Brac, Dubrovnik, Pula, Rijeka, Split and Zadar.

Croatia Airlines currently accepts following credit cards: American Express, Diners Club International, MasterCard, UATP and Visa.

Croatia Airlines serves the American market with special rate arrangements with major international carriers connecting with its flights via various European gateways to many Croatian destinations. ARC-accredited agents wishing to obtain special fare arrangements may contact Croatia Airlines' GSA, located in the greater New York Area, by calling +1 973.884.3401 or by email to

For more information please visit

Reservations Center in USA
Tel: +1 888.462.7628

Oman Air Now Accepts Diners Club International

Effective with sales of January 4, 2010 (PED 01/10/10), Oman Air (WY/910) now accepts Diners Club International as a valid form of payment through ARC.

2010 Annual Agency Fee & Quarterly Transaction Fee

The 2010 annual agency fee of $175.00 will be collected by an electronic draft drawn against your bank account. The agency fee draft will be presented for payment on or after January 21, 2010, and will appear on your bank statement as ARC Core Participation Fee. A separate $175.00 draft will be issued for each active agency and STP location of record as of January 10, 2010, and will be drawn against the bank account you have designated for that particular office. Only one draft will be issued for consolidated drafting agents.

Quarterly Transaction Fees

The transaction fee is assessed quarterly. For the fourth quarter 2009, the fee is $.019 (1 and 9/10ths of a cent). Agencies reporting an aggregate of less than 1,000 transactions per quarter will not be assessed transaction fees. The maximum number of transactions for which an agency can be charged in a quarter is 1.875 million transactions per entity. A separate debit representing the fee will be drawn on or after January 21, 2010 against the account designated by your agency. Only one draft will be issued for consolidated drafting agents.

Note: The per-transaction fee for 2010 will increase from $.019 (1 and 9/10ths of a cent) to $.020 (2 cents) per transaction. The transaction maximum will increase from 1.875 million to 2.0 million. There will be no change to the 1,000 transaction minimum. The new fee will be effective beginning with the first quarter of 2010 which will be billed on or after April 22, 2010.

Tip of the Week: Customer Support Page

Looking for resources for ARC tools? You can find frequently asked questions and resources on the ARC Customer Support page here.

Click on Product Support and then select the ARC tool.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |