Travel Agent Communications

PED 10/11/2009

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WestJet Joins ARC

WestJet (WS/838) has joined ARC as a participating carrier, effective with tickets issued on Saturday, October 17, 2009 (PED 10/18/09).

WestJet, headquartered in Calgary, AB, Canada, operates a fleet of Next Generation Boeing 737 aircraft and provides scheduled passenger service throughout its 66-city North American and Caribbean network. WestJet has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of WestJet unless specifically advised to the contrary by the carrier.

WestJet accepts American Express, MasterCard, VISA, and Cash as valid forms of payment through ARC. For more information about WestJet please use the following contact information:

www.westjet.com

Olympic Air Now Accepts American Express

Effective with sales of Monday, October 12, 2009 (PED 10/18/09), Olympic Air (OA/050) accepts American Express as a valid form of payment through ARC.


Ticket Stock Confirmation Emails from the Online Document Ordering Service Will Change

Currently, all Online Document Ordering Service (DOS) customers receive e-mail confirmations & notifications regarding ticket stock from winxs2@rrd.com.

Effective Sunday, October 25th, the "From" address will default to custompoint@rrd.com.

Please make necessary changes to your computer's spam filter to allow these emails so that your agency will continue to receive these important email communications.


Tip of the Week: Holiday Schedule

Please remember that the 2009 Holiday Schedule may be found on ARC's corporate website at www.arccorp.com under 'Top Resources' (www.arccorp.com/forms/2009_holiday_schedule.pdf).


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com