Travel Agent Communications

PED 08/23/2009

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Aigle Azur Joins ARC

Aigle Azur (ZI/439) has joined ARC as a participating carrier, effective with sales on August 24, 2009 (PED 08/30/09). In operation since 1946, Aigle Azur is a privately-owned carrier operating passenger, charter, cargo and wet lease services.

With headquarters in Tremblay-en-France (near Paris, France), Aigle Azur operates domestic scheduled flights to 30 destinations in Algeria, Mali, Morocco, Tunisia, Portugal and France from its hubs at Orly Airport (ORY) and Charles de Gaulle Airport (CDG) in Paris.

Aigle Azur operates Airbus A319-100, A320-200 and A321-211 aircraft, and is displayed in Amadeus, Galileo and Sabre.

Aigle Azur has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Aigle Azur unless specifically advised to the contrary by the carrier. At this time, Aigle Azur accepts cash as the only valid form of payment through ARC.

For inquiries, reservations or sales information, please contact the offices listed below:

Aigle Azur
ARC Agent's Support Office
Telephone: +1 201.526.7619
e-Mail: zi@groupsystemsamerica.com

Chime In with Your Views and Ideas at ARCtalk

Passport rules have recently changed and foreign visa regulations change constantly. Is assisting travelers with these extras an add-on service that results in additional revenue for agents or perhaps simply goodwill from loyal customers? How far will you go to assist your customer with passports and visas and what are your expectations in return?

And what is all this new stuff? ... Join this conversation at http://getsatisfaction.com/arctalk/.


ARC Specialist Training Session At TRAMS Summer Camp - This Week

Do you want the opportunity to earn or renew your ARC Specialist Certificate? If so, register now for the TRAMS Summer Camp in Scottsdale, AZ, with the discounted rate of $125.00. ARC developed the ARC Specialist Program with the help of industry representatives from the travel agent and carrier communities. This program provides education on ARC's policies, procedures, products, and services. Students participate in written and verbal exercises in addition to group discussions. Students need to bring a battery-powered calculator and writing materials. A certificate of training completion will be presented at the end of the session. For more information or to register, please click here.


ARC MarketPlace Webinar - Sell Shore Excursions!

ARC MarketPlace has updated its Shore Excursion product offering for the upcoming Cruise season and is now offering exciting shorex "things to do" in the Caribbean, Alaska, Mexico, Europe and other destinations!

Don't miss this unique ARC MarketPlace Webinar with a guest expert who will help you learn valuable selling tips to create happier customers while you earn more commissions.

  • Interactive session - get answers to your questions & hear from your peers
  • Learn how and when to promote Shore Excursions
  • Save your customers money by purchasing in advance

Space is limited, so sign up now for this free session on August 27th from 1pm-1:30pm EST. You'll receive log-in/call-in instructions via e-mail, after registration and prior to the training.

We look forward to your participation!


Tip of the Week: Customer Support Page

Looking for help or information with various ARC tools?

You can find frequently asked questions and additional product resources on the ARC Customer Support page here.

Click on Product Support and then select the ARC tool.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com