Travel Agent Communications

PED 02/01/2009

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UTair Joins ARC

UTair (UT/298) has joined ARC as a participating carrier, effective with sales on February 2, 2008 (PED 02/08/09).

UTair (formerly named "Tyumenaviatrans") is a leader in the Russian aviation services market and is one of the four largest helicopter operators in the word. Currently, UTair operates nearly 150 scheduled flights daily to/from Moscow, serving more than 35 destinations including Samara, Ufa, Baku, Tyumen and Krasnoyarsk. UTair operates Boeing 737-500, ATR-42, ATR-72, Tupolev-154, Tupolev-134 and Antonov-24 aircraft.

UTair is displayed in Amadeus, Galileo, Sabre and Worldspan and is offering a 5% sales commission on published fares to ARC-accredited agencies & CTDs.

UTair has elected the General Concurrence method of agent appointment whereby all ARC-accredited agencies and corporate travel departments are automatically appointed as agents of UTair. Initially, UTair will be accepting cash as the only form of payment through ARC.

For inquiries, reservations or sales information, please contact the office listed below:

ARC Agent's Support Office
Telephone: +1 201.526.7802

Reminder - ARC Paper Sales Summary Fee Increase

As a reminder to the TAC message that was sent on Dec. 15, 2008, the fee for paper sales summaries was increased to $25 per month, effective January 1, 2009. You may cancel a subscription to the paper sales summary by contacting ARC at 703.816.8003 or You will not be billed for the given month if your cancellation is received by the 15th of that month.

We Need Your Feedback On Our New Website

ARC's website is undergoing a multi-step redesign. This will significantly change the look and feel of and add several enhancements that will improve the user experience. We need your help before it goes live. Register now to be part of our beta-test program, starting in early February, and get a sneak peek of the new You'll get to "kick the tires" and provide feedback on the new site. Beta users will have access to the new site prior to public release but will also have the ability to view the current site.

To become a beta user, please register here.

Tip of the Week: Changing My ARC Passwords

At any time you can change your my ARC password using the Edit Account - Change Password screen. To change a password:

At the My ARC Home page screen -

  1. Click the Edit link located in the upper right-hand corner of User Info box.
  2. Once selected, the Edit Account screen displays set to the User Summary tab.
  3. Click the Change Password tab to access the Change Password screen.
  4. Type your current password in the Current Password textbox.
  5. Type your new password in the New Password textbox.
  6. Re-type your new password in the Confirm New Password textbox.
  7. Click the Save button to submit the change password request and return to the screen from which the Password Change screen was entered.
  8. Click the Cancel button to cancel the request and return to the screen from which the Password Change screen was entered.

Note: If the password entered does not meet the security requirements, an error message will display.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |