Travel Agent Communications

PED 01/18/2009

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IRS 2009 Tax Increases

The IRS recently issued its official announcement of inflation-adjusted items for 2009. This notice states that, for the calendar year 2009, the tax on any amount paid for transportation subject to the US International Arrival Tax or US International Departure Tax will be increased from $15.40 to $16.10.

The IRS has also announced that, for the calendar year 2009, the Alaska/Hawaii International Travel Facilities Tax will be increased from $7.70 to $8.00. Additionally, the notice provides that for the calendar year 2009, the US Flight Segment Tax will be increased from $3.50 to $3.60.

The new rates apply to domestic segments beginning on or after January 1, 2009 for which payment is made on or after January 1, 2009. The tax must be collected on all taxable amounts paid through March 31, 2009, even if the passenger's transportation begins after that date. Taxes collected for travel that begins after March 31, 2009, may be subject to refund if the tax is not extended. Congress may extend the tax in its current form or may revise it. ARC will inform agents if collection of the tax will continue after March 31, 2009.


PLUNA Now Accepts MasterCard and Visa

Effective with sales of January 19, 2008 (PED 01/25/09), PLUNA (PU/286) accepts MasterCard and Visa as forms of payment through ARC.


Zambian Airways Ceases Operations

ARC has learned that Zambian Airways (Q3/391) suspended operations effective January 12, 2009. Accordingly, ARC is suspending its agreement with the Carrier and will cease processing all Q3-validated transactions following the completion of processing sales for period ending (PED) January 25, 2009 (suspended effective January 19, 2009).

Q3-validated transactions submitted with agents' 01/25/09 PED sales reports will be returned unprocessed and should be sent directly to the attention of Zambian Airways at the following address:

Zambian Airways
Lusaka International Airport
P. O. Box 310277
Lusaka, Zambia

Carrier Update - All Nippon Airways e-Ticketing Policy

Effective immediately, All Nippon Airways (NH/205) will no longer accept paper ticketing through ARC.


ARC Inauguration Day Information UPDATED

Sales Report Submission

ARC's offices will be closed on Tuesday, January 20 for Inauguration Day. Agencies and Corporate Travel Departments will have an extra day to prepare the sales report for PED 1/18/09. Your weekly sales report must be authorized by midnight, Wednesday, January 21.

Ticket Modification/Voiding Schedule

Please note the following dates to modify and reconcile IAR transactions issued Friday, January 16 through Sunday, January 18:

  • GDS & IAR Void Date: Monday, January 19

Please note the following dates to modify and reconcile IAR transactions issued Monday, January 19:

  • GDS Void Date: Tuesday, January 20
  • IAR Reconciliation Date: Wednesday, January 21

ARC MarketPlace Training

Training classes for ARC MarketPlace - which will also include information about additional revenue-generating opportunities - are being offered this fall. Each free one-hour interactive training class will be conducted online with audio conferencing through Microsoft Live Meeting. Classes will be led by an ARC instructor and participants can ask questions while viewing and following the instructor's presentation.

Class dates are scheduled to be held once a month through 2009.

Click Here to register for the Friday, January 30th session.

All sessions will be held from 1pm - 2pm EST. After registering you will receive log-in/call-in instructions via e-mail, prior to the training. We look forward to helping you understand how this revenue-enhancing tool can help your business.


Tip of the Week: My ARC Resources Box

Tired of searching the website for your ARC resources?

The My ARC Resources box provides you with easy access to a targeted list of resources that can be accessed when you need additional information or support.

To view your list of resources:

  1. Login to My ARC
  2. Once accessed, the My ARC Home page screen displays with the Resources box located on the bottom left-hand side of the screen

Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com