Travel Agent Communications

PED 10/05/2008

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ARC Network Will Be Unavailable on Friday, October 10 - 1:15 AM to 3:15 AM EST

On Friday, October 10, from 1:15 AM EST until 3:15 AM EST, ARC will be conducting scheduled maintenance which will preclude access to all ARC network-based applications, including My ARC, DRS, ISS, Memo Manager, Agent's Choice and TRS. ARC's web site and email systems will also be inaccessible at this time. Accessibility to the network will resume at 3:16 AM EST.

ARC MarketPlace Training

Training classes for ARC MarketPlace - which will also include information about additional revenue-generating opportunities - are being offered this fall. Each free one-hour interactive training class will be conducted online with audio conferencing through Microsoft Live Meeting. Classes will be led by an ARC instructor and participants can ask questions while viewing and following the instructor's presentation.

There will be four opportunities to participate, with class dates scheduled to be held in September, October, November and December.

Click Here to register for the Friday, October 17 session.

All sessions will be held from 1pm - 2pm EST. After registering you will receive log-in/call-in instructions via e-mail, prior to the training. We look forward to helping you understand how this revenue-enhancing tool can help your business.

Tip of the Week - ARC Document Ordering System

Please remember that your online ticket stock order is not complete until you click the 'Submit Order' button and the system provides you with a Sales Reference Number or a Routing Number.

The 'Save Order Button' is to be used when one is unable to complete a ticket stock order and wishes to return to finish the order at a later time.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |