Travel Agent Communications

PED 09/07/2008

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ARC MarketPlace Training Webinars

Training classes for ARC MarketPlace - which will also include information about additional revenue-generating opportunities - are being offered this fall. Each free one-hour interactive training class will be conducted online with audio conferencing through Microsoft Live Meeting. Classes will be led by an ARC instructor and participants can ask questions while viewing and following the instructor's presentation.

There will be four opportunities to participate, with class dates scheduled to be held in September, October, November and December.

Register for the Thursday, September 18 session.

All sessions will be held from 1pm - 2pm EST. After registering you will receive log-in/call-in instructions via e-mail, prior to the training. We look forward to helping you understand how this revenue-enhancing tool can help your business.


It's Time to Register for My ARC

Registration for My ARC is currently available to all IAR users. My ARC is your centralized access point to a growing list of ARC tools and resources.

This growing list will soon include IAR.

Benefits of My ARC:

  • Self-service password resets
  • Single sign-on for ISS and, in the near future, for IAR
  • Delegated administrative capabilities such as granting or revoking ISS access via simple administrative interface.
  • View content specific to Travel Professionals

To take advantage of all the features and benefits My ARC has to offer, we encourage you to have all employees who are active users of IAR register for My ARC accounts.

Visit the IAR homepage and click the blue My ARC activation image to begin the activation process.

My ARC Administration and IAR Training - Webinar Schedule

If you are interested in attending a training session, please click the appropriate link:

Tuesday, 9/9/08 at 1:00pm EST
Wednesday, 9/10/08 at 1:00pm EST
Tuesday, 9/16/08 at 1:00 pmEST
Thursday, 9/18/08 at 1:00pm EST
Monday, 9/22/08 at 1:00pm EST
Tuesday, 9/23/08 at 1:00pm EST

Contact ARC's Customer Support Center at 703.816.8003 for further information regarding My ARC.


Tip of the Week - User Names & Passwords

For best business practices, it is not recommended that users share user names and passwords. Each user should have their own individual user name and password for each of the ARC settlement applications.

Administrators or Security managers may find additional information on adding users in the Online Help files or by contacting the Customer Support Center at +1 703.816.8003 and by email at cschelp@arccorp.com.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com