Travel Agent Communications

PED 08/17/2008

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Air Burkina and Precision Air Have Joined ARC

AIR BURKINA:

Air Burkina (2J/226) has joined ARC as a participating carrier, effective with sales on August 18, 2008 (PED 08/24/08).

With headquarters in Ouagadougou, Burkina Faso (formerly know as Upper Volta in West Africa), Air Burkina operates scheduled flights between Paris Orly Airport (ORY), Ouagadougou (OUA), Niamey, Cotonou (COO), Dakar (DKR), Lome (LFW), Bobo Dioulasso (BOY), Bamako (BKO), Accra (ACC) and Abidjan (ABJ).

Air Burkina operates a fleet of MD-87, Airbus 319 and Saab 340 aircraft, and is displayed in the following GDSs: Amadeus, Galileo Sabre and Worldspan.

Air Burkina is offering an introductory 5% sales commission on published fares in celebration of its entry into ARC until further notice.

Air Burkina has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Air Burkina unless specifically advised to the contrary by the carrier. At this time, Air Burkina accepts cash as the only form of payment through ARC.

For inquiries, reservations or sales information, please contact the office listed below:

Air Burkina
ARC Agent's Support Office
Telephone: +1 201.526.7790
e-Mail: 23@groupsystemsamerica.com

PRECISION AIR:

Precision Air (PW/031) joined ARC as a participating carrier, effective with sales on August 18, 2008 (PED 08/24/08).

In operation since 1993, Precision Air is headquartered in Dar-es-Salaam, Tanzania, home of famous Mount Kilimanjaro, the Serengeti Game Park and the Ngorogoro Crater. Precision operates domestic scheduled flights between Dar-es-Salaam; Kilimanjaro; Mwanza; Arusha; Musoma; Shinyanga, and Kigoma, with plans to offer other destinations in the near future, including Johannesburg in South Africa, Luanda in Angola, and Lubumbashi in Congo (DRC).

Precision Air operates a fleet of ATR-42, ATR-72 and Boeing 737 aircraft, and is displayed in the following GDSs: Amadeus, Galileo, Sabre, Travel Sky and Worldspan. Precision Air is offering 5% sales commission on published fares to ARC-accredited agents as an introductory offer in the U.S. market until December 31, 2008.

Precision Air has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Precision Air unless specifically advised to the contrary by the carrier. At this time, Precision Air accepts cash as the only form of payment through ARC.

For inquiries, reservations or sales information, please contact the office listed below:

Precision Air
ARC Agent's Support Office
Telephone: +1 201.526.7845
e-Mail: PW@groupsystemsamerica.com


It's Time to Register for My ARC

Registration for My ARC is currently available to all IAR users. My ARC is your centralized access point to a growing list of ARC tools and resources.

This growing list will soon include IAR.

Benefits of My ARC:

  • Self-service password resets
  • Single sign-on for ISS and, in the near future, for IAR
  • Delegated administrative capabilities such as granting or revoking ISS access via simple administrative interface.
  • View content specific to Travel Professionals

To take advantage of all the features and benefits My ARC has to offer, we encourage you to have all employees who are active users of IAR register for My ARC accounts.

Visit the IAR homepage and click the blue My ARC activation image to begin the activation process.

My ARC Administration and IAR Training- Webinar Schedule

If you are interested in attending a training session, please click the appropriate link:

Thursday, 8/14/08 at 1:00pm EST
Tuesday, 8/19/08 at 1:00pm EST
Thursday, 8/21/08 at 1:00pm EST
Tuesday, 8/26/08 at 1:00pm EST
Thursday, 8/28/08 at 1:00pm EST

Contact ARC's Customer Support Center at 703.816.8003 for further information regarding My ARC.


ARC Labor Day Holiday Information

Sales Report Submission

ARC's offices will be closed on Monday, September 1, 2008, in observance of Labor Day. Agencies and CTDs will have an extra day to prepare the sales report for PED 8/31/08. Your weekly sales report must be authorized by midnight Wednesday, September 3, 2008. Customer Support Center Hours - 9:00 AM to 9:00 PM Eastern

Ticket Modification/Voiding Schedule

Please note the following extension dates to modify and reconcile IAR transactions issued Friday, August 29 - Sunday, August 31:

GDS and IAR Void Extension Date - Tuesday, September 2


Placing Emergency Document Requisition Orders Before the Labor Day Holiday

Please be advised that ARC will be closed Monday, September 1, 2008 in observance of Labor Day. Emergency orders placed Friday, August 29 before 4:00 PM EST will be delivered Tuesday, September 2 due to UPS scheduling. Please order your ticket stock accordingly. Contact ARC's Customer Service Center at 703.816.8003 for further assistance.


Tip of the Week - ARC Document Ordering System

Please remember that your online ticket stock order is not complete until you click the 'Submit Order' button and the system provides you with a Sales Reference Number or a Routing Number.

The 'Save Order Button' is to be used when one is unable to complete a ticket stock order and wishes to return to finish the order at a later time.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com