Travel Agent Communications

PED 08/10/2008

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Biman Bangladesh Airlines Has Joined ARC

Biman Bangladesh Airlines (BG/997), Bangladesh's national flag carrier, has joined ARC as a participating carrier, effective with sales on August 11, 2008 (PED 08/17/08).

Biman now carries the nation's flag to Asia, the Gulf States, the Middle East region and Europe. Improved services and growing demand have helped Biman earn its reputation as a quality airline.

Convenient transfer connections from Dhaka to regional destinations like Kolkata and Kathmandu are easily available. Most of Biman's destinations are served with either nonstop or one-stop service. Biman currently maintains a fleet of wide-bodied DC-10 30s, A310-300s, and F28 regional jet aircraft.

Biman has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Biman Bangladesh Airlines. At this time, Biman Bangladesh accepts cash as the only form of payment through ARC.

For inquiries, reservations, or sales information, please contact the office listed below:

211 East 43rd Street
Suite 602
New York, NY 10017

China Eastern Now Accepts UATP

Effective with sales of August 11, 2008 (PED 08/17/08), China Eastern Airlines (MU/781) now accepts UATP as a valid form of payment through ARC.

ARC MarketPlace Commission Payment Options for ARC Participating Agents

ARC participating agents can now choose to have commission payments paid directly into their IAR bank account. If you prefer to continue receiving commission payments via a credit memo in ARC Memo Manager, then no further action is required.

DIRECT DEPOSIT OPTION: To request payment by direct deposit, send an e-mail to stating that you want to receive your commission payments via direct deposit. Please also include:

  • ARC Number
  • Agency Name
  • Agent Name
  • Phone Number
  • Proper e-mail address to receive commission payment monthly report

Any unclaimed ARC MarketPlace commission payment credit memos that your agency currently may have in ARC Memo Manager will be included with that first direct deposit.

Tip of the Week: Changing E-mail Address for Memo Notifications in ARC Memo Manager

ARC Memo Manager gives Entity Administrators the ability to set or change default e-mail settings for their company. This screen is accessible and editable for only those users who have entity administrative privileges.

To set or change settings:

  1. Click the Administrative tab
  2. Select Entity option
  3. Enter Agency ARC# in the Entity ID field and then click the LOAD button
  4. Type an e-mail address in the Business Support E-mail textbox
  5. Type an e-mail address in the Notification Mail for New Memos textbox
  6. Click the Activate check box to turn on the notification e-mail
  7. Click the Submit button to save changes
  8. You should receive a confirmation message stating "Operation Successful"

For questions or further assistance, please contact the Customer Support Center at 703.816.8003.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |