Travel Agent Communications

PED 08/03/2008

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New Administrator Re-designation Form for ARC Products and Services

A new Administrator Re-designation form has been introduced for ARC products and services.

This new and improved web form allows the user to enter all required information online, before printing out for an Owner Officer Signature and forwarding to ARC.

The form (Form 245 - ARC Administrator Re-designation for Travel Professionals) should be used to re-designate your organization's administrator for My ARC, Interactive Agent Reporting (IAR), ARC Document Retrieval Service (DRS), ARC Memo Manager (AMM), and Agent's Choice.

Previous re-designation forms for these products have been removed from the forms catalog and replaced with this single form.

Form 245 and other ARC forms can be found in the Forms Catalog at

Midwest No Longer Accepts JCB

Effective with sales of August 4, 2008 (PED 08/10/08), Midwest Airlines (YX/453) no longer accepts JCB as a form of payment through ARC.

Tip of the Week: ARC Memo Manager

Don't forget to sign into ARC Memo Manager weekly to view pending debit and credit memos for your agency. These memos may be settled through your weekly IAR report. For more information on ARC Memo Manager, go to or contact the Customer Support Center at 703.816.8003.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |