Travel Agent Communications

PED 07/13/2008

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2008 Quarterly Transaction Fees - Reminder

This is a reminder that the Quarterly Transaction Fee draft(s) will be presented for payment on July 24, 2008. The fee is $0.020 per transaction. The maximum number of transactions for which an agency can be charged is 1.875 million per entity per quarter.

NOTE: Agencies reporting an aggregate of fewer than 1,000 transactions per quarter are not assessed transaction fees. A formal notice of the amount of any draft was mailed to agencies on July 10, 2008.


ARC Suspends Processing of Slok Air International

ARC has learned that Slok Air International Ltd. (503/S0) has ceased operations. Accordingly, ARC is suspending its Agreement with the carrier and will cease processing all S0-validated transactions following the completion of processing sales for period ending July 13,2008 (suspended effective July 20, 2008).

S0-validated transactions submitted with agents' PED 07/20/08 sales reports will be returned to the agents unprocessed and should be sent directly to the attention of Slok Air International Ltd. at the following address:

3000 Windy Hill Rd.
Marietta, GA 30067
United States

Condor Now Accepts MasterCard and Visa

Effective with sales of July 14, 2008 (PED 07/20/08), Condor (DE/881) accepts MasterCard and Visa as forms of payment through ARC.


ARC MarketPlace Commission Payment Options

ARC MarketPlace has heard your feedback and beginning in August, you can now choose to have commission payments paid directly into your IAR bank account. If you prefer to continue receiving commission payments via a credit memo in ARC Memo Manager then no further action is required.

DIRECT DEPOSIT OPTION: To request payment by direct deposit, send an email to arcmppo@arccorp.com stating that you want to receive your commission payments via direct deposit. Please also include:

  • ARC number
  • Agency name
  • Agent name
  • Phone number
  • Proper email address to receive commission payment monthly report

Any unclaimed credit memos that your agency currently may have in ARC Memo Manager will be included with that first direct deposit.

Questions? Call the Customer Support Center at 703.16.8003 or Contact Us via email.


Upcoming Events

ARC is participating as an exhibitor at the National Travel Business Association (NBTA) Conference in Los Angeles, July 27-30, at the Los Angeles Convention Center. Please stop by and visit ARC at Booth #2445 to learn more about our products and services. We look forward to meeting you in Los Angeles. For further info on the conference visit www.nbta.org.


Tip of the Week: ARC's Travel Agency Service Fee (TASF) Program

Developed in conjunction with the travel agency community, TASF lets you:

  • Accept payment for any major credit card, including UATP
  • Settle your transactions electronically through ARC via your weekly IAR sales report
  • Access your transaction data for 39 months through ARC Document Retrieval Service
  • Process TASF transactions via your GDS, independent of your GDS, or both - the choice is yours

The TASF program is available to all ARC-accredited entities. Click Here for further information about ARC's TASF program, or e-mail us at TASF@arccorp.com.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com