Travel Agent Communications

PED 06/22/2008

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ARC Independence Day Holiday Information

Sales Report Submission

ARC's offices will be closed on Friday, July 4, 2008, in observance of Independence Day. Agencies and CTDs will not have an extra day to prepare the sales report for PED 07/06/08. Your weekly sales report must be authorized by midnight Tuesday, July 8, 2008.

Customer Support Center Hours - 9:00 AM to 9:00 PM Eastern

Ticket Modification/Voiding Schedule

Please note the following extension dates to modify and reconcile IAR transactions issued Thursday, July 3, 2008:

  • GDS and IAR Void Extension Date - Monday, July 7, 2008

Placing Emergency Document Requisitions Orders Before the Independence Day Holiday

Please be advised that ARC will be closed on Friday, July 4, 2008, in observance of Independence Day. Emergency orders placed Thursday, July 3 before 4:00 PM EST will be delivered Monday, July 7 due to UPS scheduling.

Please order your stock accordingly. Contact ARC's Customer Support Center at 703.816.8003 for further assistance.


Middle East Airlines Now Accepts Diner's Club, MasterCard and Visa

Effective June 22, 2008 (PED 06/29/08), Middle East Airlines (ME/076) accepts Diner's Club International, MasterCard and Visa as forms of payment through ARC.


Tip of the Week: Avoiding Credit Card Fraud

Tips and suggestions for avoiding credit card fraud and other fraud information can be found here. For assistance, contact the Customer Support Center at +1 703.816.8003 Option 2, Monday thru Friday, 9:00 am to 9:00 pm EST.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com