Travel Agent Communications

PED 12/30/2007

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Transaero Now Accepts UATP

Effective with sales of December 30, 2007 (PED 01/06/08), Transaero Airlines (670/UN) accepts UATP as a form of payment through ARC.


IRS Announces 2008 Tax Increases

The IRS has issued an advance copy of its official announcement of inflation adjusted items for 2008.

This notice states that, for the calendar year 2008, the tax on any amount paid for transportation subject to the US International Arrival Tax or US International Departure Tax will be increased from $15.10 to $15.40.

The IRS has also announced that, for the calendar year 2008, the Alaska/Hawaii International Travel Facilities Tax will be increased from $7.50 to $7.70.

Additionally, the notice provides that for the calendar year 2008, the US Flight Segment Tax will be increased from $3.40 to $3.50.

The increased amounts of these taxes apply to travel purchased on or after January 1, 2008 for travel on or after January 1, 2008.


ARC 2008 Holiday Schedule

ARC will provide automatic reporting concessions for six holidays in 2008. If the holiday falls on Monday or Tuesday following the close of a sales report period, the Submission Deadline for the closed sales period will be extended from Tuesday 11:50 p.m. ET to Wednesday 11:59 p.m. ET. In addition, these six days will be designated as "non-business" days for reporting purposes.

  • New Year's Day
  • Independence Day
  • Memorial Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

ARC will no longer automatically recognize the following holidays:

  • Martin Luther King Day
  • President's Day
  • Good Friday
  • Columbus Day
  • Veteran's Day
  • Day after Thanksgiving
  • Rosh Hashanah
  • Yom Kippur

ARC will accept requests, via phone or email, from agents that have a business need for a reporting extension for other holidays. Each extension will be granted on an individual case basis as long as the following guidelines are followed.

Extension Guidelines:

  • The holiday must fall on Monday or Tuesday following the close of a sales report period, the Submission Deadline for the closed sales period will be extended from Tuesday 11:50 p.m.
  • Agency must request extension before the holiday occurs. Those requests should be submitted no later than the last Friday prior to the Holiday.
  • ARC will supply an incident number and e-mail confirmation for the granted holiday extension.
  • If the holiday falls on a Monday or Tuesday, you get the reporting and void extension.
  • If the holiday falls Wednesday through Friday, you only receive a void extension, not a reporting extension.
  • An additional extension is not provided for ARC holidays which fall on a non-business day (Saturday or Sunday).

The 2008 Holiday Schedule/Void Window Extensions chart is available online. It may be accessed on ARC's corporate website at www.arccorp.com under 'Top Resources'. For extension requests and questions, contact ARC's Customer Support Center at csc@arccorp.com or +1 703.816.8003 Option 2, Monday thru Friday, 9:00 am to 9:00 pm EST.


ARC New Year's Holiday Information - January 1, 2008

Sales Report Submission

ARC's offices will be closed on Tuesday, January 1, 2008, in observance of New Year's. Agencies and CTDs will have an extra day to prepare the sales report for PED 12/30/07. Your weekly sales report must be authorized by midnight Wednesday, January 2.

Ticket Modification/Voiding Schedule

Please note the following date to modify and reconcile IAR transactions issued Monday, December 31:

  • GDS and IAR Void Date -Wednesday, January 2

The Prepaid ARC Travel MasterCard® - Great for 2008

Offer your clients the flexibility of cash and the security of MasterCard® with the new prepaid ARC Travel MasterCard. Accepted at over 25 million locations worldwide, this prepaid card is designed to meet the flexible payment needs of vacation travelers. The Card incorporates the convenience of the PayPass® tap and go system and ARC participating agencies earn a commission on every card sold.

Learn more about the prepaid ARC Travel MasterCard.

To celebrate the launch of the Card, MasterCard is sponsoring the prepaid ARC Travel MasterCard Sweepstakes with a chance to win $10,000!


Fake Drivers License Stuck One Agency for $40,000

Can you recognize a "fake" driver's license from another state?

One agency received a faxed copy of a driver's license and credit card (front and back) and the agency bought the fraudster's story and issued various tickets, with no problems - until the debit memos arrived months later.

The "I.D. Checking Guide" is designed to help businesses validate driver's licenses from EVERY state and Canada, federal documents such as passports, military ID cards and immigration documents and bank cards including American Express, Diners Club and Visa.

Although this guide in no way limits an Agent's responsibilities regarding fraud, ARC believes that the "I.D. Checking Guide" is one more valuable and inexpensive resource (less than $30) available to help protect you, your agency, affiliates, etc. from fraudsters.

If the agency described above had compared the faxed copy of the license to the sample in the "I.D. Checking Guide," they may have been able to easily turn away that customer and prevented over $40,000 in chargebacks. Don't be without this valuable resource. As an added resource to help protect your agency, Click Here to purchase the Guide.


Tip of the Week: 2008 Processing Calendar Now Available Online

The 2008 Processing Schedule is available online. It may be accessed on ARC's corporate website at www.arccorp.com under 'Top Resources' or here.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com