Travel Agent Communications

PED 12/09/2007

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AeroGal and Winair Now Accept Diners Club International, MasterCard and Visa

Effective with sales of December 10, 2007 (PED 12/16/07), both AeroGal (2K/547) and Winair (WM/295) accept Diners Club International, MasterCard and Visa as forms of payment through ARC.


ARC Christmas Holiday Information - December 24 and 25, 2007

Sales Report Submission

ARC's offices will be closed on Monday, December 24 and Tuesday, December 25, 2007, in observance of Christmas. Agencies and CTDs will have an extra day to prepare the sales report for PED 12/23/07. Your weekly sales report must be authorized by midnight Wednesday, December 26.

Ticket Modification/Voiding Schedule

Please note the following dates to modify and reconcile IAR transactions issued Friday December 21 through Sunday, December 23:

  • GDS Void Date - Monday, December 24
  • IAR Void Extension Date -Wednesday, December 26

Please note the following dates to modify and reconcile IAR transactions issued Monday, December 24:

  • GDS and IAR Void Extension Date -Wednesday, December 26

Placing Emergency Document Requisition Orders Before the Christmas Holiday

Please be advised that ARC will be closed Tuesday, December 25, 2007 in observance of Christmas. Emergency orders placed Monday, December 24 before 4:00 PM EST will be delivered Wednesday, December 26 due to UPS scheduling. Please order your stock accordingly.

Contact ARC's Customer Service Center (703) 816-8003 for further assistance.


ARC New Year's Holiday Information - January 1, 2008

Sales Report Submission

ARC's offices will be closed on Tuesday, January 1, 2008, in observance of New Year's. Agencies and CTDs will have an extra day to prepare the sales report for PED 12/30/07. Your weekly sales report must be authorized by midnight Wednesday, January 2.

Ticket Modification/Voiding Schedule

Please note the following date to modify and reconcile IAR transactions issued Monday, December 31:

  • GDS and IAR Void Date -Wednesday, January 2

Placing Emergency Document Requisition Orders Before the New Year's Holiday

Please be advised that ARC will be closed Tuesday, January 1, 2008 in observance of New Year's. Emergency orders placed Monday, December 31 before 4:00 PM EST will be delivered Wednesday, January 2 due to UPS scheduling. Please order your stock accordingly.

Contact ARC's Customer Service Center (703) 816-8003 for further assistance.


Tip of the Week: User Names & Passwords

For best business practices, it is not recommended that users share user names and passwords. Each user should have their own individual user name and password for each of the ARC settlement applications.

Administrators or Security managers may find additional information on adding users in the Online Help files or by contacting the Customer Support Center at +1 703.816.8003 and by email at cschelp@arccorp.com.


Please distribute the ARC TAC among staff and colleagues.


ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | csc@arccorp.com

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | corpcom@arccorp.com

www.arccorp.com