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ARC will be performing system maintenance this coming Sunday November 18, 2007. IAR will not be available from 6:00pm (Eastern) until 7:00am (Eastern) the following day (Monday). Sunday PM BOS files will be processed and available for download on the Monday morning following each outage.
We apologize for any inconvenience this may cause.
Air Namibia (SW/186) has joined ARC as a participating carrier, effective with sales as of November 12, 2007 (PED 11/18/07).
Air Namibia serves Windhoek "WDH" - the capital of Namibia - from London Gatwick three times a week and from Frankfurt 4 times a week, all non-stop. In addition from Windhoek, Air Namibia connects to Johannesburg & Cape Town in South Africa, Maun in Botswana, Luanda in Angola, and Victoria Falls in Zimbabwe. Domestically, Air Namibia serves Katima Mulilo, Ondangwa, Walvis Bay, Luderitz and Oranjemund. Airbus A340-300 in a two-class configuration serves the European routes and Boeing 'B737" the intra-African destinations.
As Air Namibia has elected the General Concurrence method of agent appointment, all ARC-accredited agencies and corporate travel departments are automatically appointed as agents of the carrier unless specifically advised to the contrary by the carrier. At this time, the carrier accepts cash as the only form of payment through ARC.
1 Penn Plaza, Suite 1416
New York, NY 10119
Tele: +1 646.467.9671
Fax: +1 646.649.9170
Toll free: +1 800 NAMIBIA (626.4242)
Air Fiji (PC/677) has joined ARC as a participating carrier, effective with sales as of November 12, 2007 (PED 11/18/07).
Headquartered in Fiji, Air Fiji is the country's longest-serving domestic carrier, having started operations in 1967. Air Fiji operates domestic scheduled flights from Suva to Nadi, Labasa, Savusavu, Taveuni, Kadavu, Levuka, Lakeba, Rotuma, Cicia, Koro, Gau and Vanaubalavu. Air Fiji also operates regional flights to Funafuti in Tuvalu and Vavau and Tongatapu in the Kingdom of Tonga.
As Air Fiji has elected the General Concurrence method of agent appointment, all ARC-accredited agencies and corporate travel departments are automatically appointed as agents of the carrier unless specifically advised to the contrary by the carrier. At this time, the carrier accepts cash as the only form of payment through ARC.
For inquiries, contact:
ARC Agents' Support Office
Tele: +1 201.526.7618
Effective with sales of November 12, 2007 (PED 11/18/07), Meridiana Airlines (IG/191) accepts UATP as a form of payment through ARC.
The following carriers have implemented ARC Memo Manager for credit and debit memo processing as of PED 11/04/07:
Air France (057)
TAP - Air Portugal (047)
Virgin Atlantic (932)
ARC is pleased to unveil the new look of ARC MarketPlace. The Web site design now features quick search capability and easy navigation. Completing a purchase is fast and simple and agents earn commission on every sale.
Starting mid November, ARC MarketPlace commissions will be paid through ARC Memo Manager. Agencies who have not already registered for ARC Memo Manager should do so by visiting ARC's corporate Web page and clicking on "Memo Manager" in the toolbox on the left. Then click on "Not enrolled? Register Now"
ARC MarketPlace is your one-stop resource for commissionable attractions, sightseeing tours and activities worldwide. If you have questions regarding ARC MarketPlace or how to register for ARC Memo Manager, call the ARC Customer Support Center at +1.703.816.8003, option #2.
Sales Report Submission
ARC's offices will be closed on Thursday, November 22 and Friday, November 23, 2007, in observance of the Thanksgiving Holiday. Agencies andCorporate Travel Departments will not have an extra day to prepare the sales report for PED 11/25/07. Your weekly sales report must be authorized bymidnight, Tuesday, November 27.
Ticket Modification/Voiding Schedule
Please note the following extension dates to modify and reconcile IAR transactions issued Tuesday, November 20:
Transactions issued Wednesday, November 21 through Sunday, November 25:
In observance of the Thanksgiving Holiday, ARC will be closed Thursday, November 22 and Friday, November 23. Emergency orders placed on Wednesday, November 21, before 4:00 Eastern Standard Time will be delivered Friday, November 23 due to UPS scheduling.
Please place your document order early to avoid delays.
You may direct any questions to ARC's Customer Support Center at +1 703.816.8003.
The 2007 Holiday Schedule/Void Window Extensions chart has been updated for the current one day void window.It may be accessed at www.arccorp.com/forms/news/holiday_void_2007.pdf or go to ARC's corporate website at www.arccorp.com and search 2007 Holiday Schedule.
Please distribute the ARC TAC among staff and colleagues.
ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | email@example.com
ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | firstname.lastname@example.org