Travel Agent Communications

PED 11/04/2007

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IAR Will Be Offline for Maintenance on Two Upcoming Sundays

ARC will be performing IAR system maintenance on Sunday, November 11, and again on Sunday, November 18. On these days, IAR will not be available from 1:00 pm (Eastern) until 7:00 am (Eastern) the following day (Monday). Sunday PM BOS files will be processed and available for download on the Monday morning following each outage.

We apologize for any inconvenience this may cause.

Tip of the Week: ARC Document Ordering System

Please remember that your online ticket stock order is not complete until you click the 'Submit Order' button and the system provides you with a Sales Reference Number or a Routing Number.

The 'Save Order Button' is to be used when one is unable to complete a ticket stock order and wishes to return to finish the order at a later time.

Please distribute the ARC TAC among staff and colleagues.

ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 |

ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 |