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Several burglaries were reported to ARC in the past month. Noting this, it is important to keep track of the amount of documents your agency has on its premises and to stay informed of current ARC ticket security rules. These rules include the following:
Security Rules for ARC Traffic Documents and Airline Identification Plates in Attachment B to the ARA, can be found at www.arccorp.com/legal/legal_ara_disclaimer.html.
Fraud Prevention Tips can be found in Section 70 of the Industry Agents' Handbook can be found at www.arccorp.com/forms/pp/iah/current/iah70_1.pdf.
Having more than one IAR Administrator in your organization can decrease reporting issues that can arise when your sole IAR Administrator is unavailable. If you have multiple agents within your office, it is recommended that you add at least one additional IAR Administrator to serve as backup. The primary role of an IAR Administrator is to manage IAR user accounts. This includes:
When a sole IAR Administrator is unavailable, user management functions cannot be performed. This may potentially impact sales reporting and may result in needless debit memos and/or unreported sales.
Etihad Airways Specialized Agent Support Desk (New)
Number: 1 - 866 - 6 - ETIHAD
Hours: Monday - Friday from 0900 - 1700hrs Eastern Time
General Passenger Reservations
Number: 1 - 888 - 8 - ETIHAD
JFK Baggage Claim: 1 - 718 - 751 - 4955
JFK Flight Information: 1 - 718 - 751 - 3991
Please distribute the ARC TAC among staff and colleagues.
ARC Customer Care Center | Tel. (703) 816-8003 | Fax (703) 816-8039 | email@example.com
ARC Corporate Communications | Tel. (703) 816-8525 | Fax (703) 816-8168 | firstname.lastname@example.org