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Disclaimers and Terms of Use - Airlines Reporting Corporation Electronic Version - Industry Agents' Handbook

• Subject Index (02/2007)
• Section 1 - Carrier Participants (04/2013)
• Section 3 - Standard Documents and Validation Equipment
  • Section 3.0 - Standard Traffic Documents (10/2011)
  • Section 3.2 - Standard Non-Accountable Forms (03/2008)
  • Section 3.4 - Carrier-Generated Forms (04/2004)
  • Section 3.6 - Procedures for Ordering and Returning Traffic Documents/Administrative Forms (05/2010)
  • Section 3.8 - Validation Equipment (08/2008)
• Section 4 - Reservations
  • Section 4.0 - Making a Reservation (04/2004)
  • Section 4.1 - Recommended Reservations Practices (04/2004)
  • Section 4.2 - Individual Carrier Reservations Rules (04/2004)
  • Section 4.3 - Carrier Reservations Matrix (04/2011)
  • Section 4.4 - Recommended Computer Security Practices (07/2010)
  • Section 4.5 - Travel Industry Related Laws and Regulations (03/2012)
• Section 5 - Ticketing
  • Section 5.0 - Ticketing (03/2012)
  • Section 5.1 - Carrier Manual Document Acceptance Chart (02/2012)
  • Section 5.14 - Automated Ticketing (06/2008)
• Section 6 - Exchange Transactions (05/2007)
• Section 7 - Taxes, Fees, and Charges
  • Section 7.0 - Taxes, Fees, and Charges (01/2011)
  • Section 7.2 - U.S. Tax on Air Transportation (01/2011)
  • Section 7.4 - Canadian Tax on Air Transportation Purchased in the U.S. (04/2008)
  • Section 7.6 - U.S. Government Passenger Processing Fees (10/2010)
  • Section 7.8 - Passenger Facility Charges (02/2009)
• Section 8 - Credit Sales
  • Section 8.0 - Credit Card Acceptance, Chargeback Policy and Risk Management (04/2013)
• Section 11 - Interactive Agent Reporting (IAR)
  • Section 11.0 - General Information and Instructions (11/2010)
  • Section 11.1 - Back Office Systems (BOS) Reconciliation (12/2007)
  • Section 11.2 - Sales Summary and Reconciliation (11/2007)
  • Section 11.3 - Federal and Legal Holidays/ARC Holiday Schedule (12/2012)
• Section 13 - Variable Remittance Options
  • Section 13.0 - General Description of Variable Remittance Options (03/2012)
  • Section 13.2 - Examples of Forms (03/2012)
• Section 14 - Reporting and Remitting Irregularities and How to Correct Them (03/2012)
• Section 15 - My ARC (03/2012)
• Section 20 - ARC Specialist Training and Certification Program (05/2012)
• Section 30 - ARC Bond and Irrevocable Letter of Credit Requirements and Information
  • Section 30.0 - General Information (04/2012)
  • Section 30.2 - Calculations and Maintenance (04/2012)
  • Section 30.4 - Tips (04/2012)
  • Section 30.6 - Instructions to Obtain a Bond (04/2012)
  • Section 30.8 - Irrevocable Letter of Credit (LOC), Certificate Letter for LOC, and Amendment to LOC Instructions (02/2008)
• Section 35 - Application Forms and How to Apply
  • Section 35.0 - Application Forms and Automated Processing Services (04/2012)
  • Section 35.2 - ARC Application Types (04/2012)
• Section 40 - New ARC Independent Entities or Branches
  • Section 40.0 - General Information for New ARC Independent Entities or New Branch Applications (04/2012)
• Section 50 - Ticket Delivery
  • Section 50.0 - Comparisons Between Retail and Ticket Delivery Locations (04/2012)
  • Section 50.1 - General Information for Satellite Ticket Printer (STP) Applications (04/2012)
• Section 60 - Reporting Agency Changes in Status Applications
  • Section 60.0 - Introduction and General Information for Submission of Change of Status Applications (04/2012)
• Section 70 - Field Investigations and Fraud Prevention Program
  • Section 70.0 - Field Investigations and Fraud Prevention Program (10/2004)
  • Section 70.1 - Fraud Prevention Tips (04/2004)
  • Section 70.2 - Reporting of Theft, Burglary, or Lost ARC Traffic Documents or Identification Plates (04/2004)
• Section 80 - Agent Reporting Agreement (12/2012)
• Section 90 - Independent Arbitration Panel Rules of Procedure (03/2012)
• Section 100 - Travel Agent Arbiter
  • Section 100 - An Agent's Guide to the Arbiter's Rules of Practice and Procedure: Table of Contents (03/2012)
• Section 200 - Voluntary Cancellation Of ARC Listing - If you are interested in Voluntary Deleting from ARC, please call +1 703.816.8530.