On April 2, 2009 (PED 4-5-09), IAR was enhanced to address the occasional issue of unapplied/dropped voids. An unapplied or dropped void is a GDS void that is received by IAR after its corresponding sales transaction has been processed and extracted to the carrier. As a result, the void cannot be applied. The main reasons for this occurrence are due to one or more of the following "timing" issues:
Because unapplied voids can be difficult to resolve and time consuming, ARC has made great strives in mitigating this problem. Thus, the percentage of unapplied voids is very small. However, the Issue cannot be completely eliminated until we receive real time data feeds from the GDSs.
Effectively immediately, when an unapplied void is received, IAR will automatically create a full refund for the sales transaction. The refund will display in the IAR sales report, and will output to the validating carrier. When output to the carrier, an associated error/exception code will be provided to indicate the refund was generated by ARC.
General Business Rules: